Junior Customer Success Associate
Job Description
We're looking for a dedicated and career-minded Junior Customer Success Associate to join our team. This role is ideal for someone who enjoys helping people, solving problems, and creating positive client experiences--while also building a career with long-term growth potential.
As a key part of our customer success team, you'll support client onboarding, ensure satisfaction, and act as a bridge between clients and internal teams. You'll receive mentoring and development opportunities, making this a strong foundation for a future in account management, team leadership, or business development.
What You'll Be Doing
Supporting new and existing clients throughout their journey with us Ensuring high levels of client satisfaction through proactive communication Assisting with onboarding processes, performance check-ins, and client queries Coordinating with internal teams to ensure smooth service delivery Identifying opportunities to improve client experience or upsell services Supporting account managers and leadership with key account activities
What We're Looking For
Background in customer service, support, or admin is an advantage Strong communication skills and a people-first mindset Organised, reliable, and proactive in following up and resolving queries A team player looking to learn and progress professionally Interest in long-term development within customer or account-focused roles
Why Join Us?
You'll be joining a supportive team that values service, development, and leadership potential. With structured training and opportunities to grow, this is a great step for someone who wants to build a career while making a real impact on customer experience.
Job Type: Full-time
Pay: 26,820.00-33,570.00 per year
Additional pay:
Bonus scheme
Benefits:
Company pension Employee discount On-site parking Referral programme
Schedule:
Day shift Monday to Friday
Work Location: In person
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Job Detail
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Job IdJD3287122
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationLeeds, ENG, GB, United Kingdom
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EducationNot mentioned