, you will be the first point of contact for our clients and customers, supporting marketing initiatives by delivering high-quality service, handling enquiries, and assisting in day-to-day operations. This role is ideal for someone passionate about communication, looking to grow in the marketing and customer relations field.
Key Responsibilities
Provide timely and professional support to customers via phone, email, and in person
Assist with customer queries, product information, and basic troubleshooting
Support the marketing team by handling enquiries generated from campaigns
Maintain accurate and up-to-date customer records
Help resolve customer complaints in a friendly and effective manner
Collaborate with internal teams to ensure customer satisfaction and campaign success
Contribute to a positive customer experience and company reputation
Requirements
Strong communication and interpersonal skills
A customer-first attitude and willingness to go the extra mile
Good problem-solving abilities and attention to detail
Previous customer service or administrative experience is an advantage, but not required
Eagerness to learn and grow within a dynamic marketing environment
What We Offer
Full training and ongoing support
Clear career progression pathways within marketing and customer support
A vibrant and collaborative work environment
Ready to launch your career in customer service within the marketing world?
Apply today with your CV and a short cover letter - we'd love to hear from you!