Job Description

Location:

Bristol, UK

Job Type:

Full-time

Salary:

National Minimum Wage

About Us

AGI Global Logistics is one of the fastest-growing logistics companies in the UK.

? 10 offices across the UK and Europe

? 250+ global network locations

? 140 team members delivering expert road, sea, and air freight solutions

As we continue to grow, we are looking for talented individuals to join our team.

The Role

This is an exciting opportunity to support our Bristol office with its operational needs.

In this role we will teach you everything you need to know processing road, air and sea shipments for our customers and completing bookings with shipping lines, agents and hauliers.

Key Responsibilities:

Completing and processing road, air and sea shipments for our customers completing bookings with shipping lines, agents and haulier's. Deliver outstanding service to our customers by tracking and communicating all updates to customers, making sure their shipments arrive on time and informing them of any delays. Assisting with and completing all aspects of customs clearance processes on all import and export jobs as well as allocating suppliers' invoices and sales invoicing. Provide efficient support with day-to-day administrative tasks to ensure smooth business operations. Provide support to the rest of the operations team and other colleagues across the business where they need assistance Answer the phone in a professional manor and provide outstanding customer service to all customer and supplier needs

What We Offer

Salary starting from national minimum wage Contributory pension scheme 25 days holiday plus statutory bank and public holidays Cycle to work scheme Health cash plan scheme Employee Assistance Programme Support with your training and qualifications A very sociable and friendly environment (we don't take life too seriously and want the best out of everyone!) with company events and team socials. Smart casual dress code Unlimited free tea and coffee... and there's always cake and biscuits too! Plenty of onsite parking

What you'll bring:

Experience of working within a logistics company (warehousing or freight forwarding), or, experience of working in an out of industry office-based role is desirable. Extremely organised with a high attention to detail and accuracy Ability to work well under pressure and able to work to tight deadlines High IT literacy skills and strong competency with Microsoft Excel, Word and Outlook Experience in working with CRM systems or similar would be desirable Outstanding customer service skills The ability to develop and build strong relationships over the phone and email The ability to work in a fast-paced environment and be a strong team player Accountability to yourself and others

Interested? Apply today and join our growing team!

Job Types: Full-time, Permanent

Benefits:

Company pension Cycle to work scheme Free parking On-site parking Referral programme
Ability to commute/relocate:

Bristol BS36 2FE: reliably commute or plan to relocate before starting work (required)
Experience:

Office Based: 1 year (required) Logistics/ Freight: 1 year (preferred)
Work Location: In person