Job Description

About You

Are you ready to launch your career in IT infrastructure? We're looking for a

Junior Infrastructure Engineer

to join our team.

Who We're Looking For

A natural problem-solver:

You enjoy investigating, thinking methodically, and applying logical steps to resolve technical problems.

Eager to learn:

You're highly motivated to grow your skills and take on new technical challenges with guidance and mentorship.

A strong communicator:

You can clearly document your work and explain issues or solutions n effectively to both a technical and non-technical audience

A collaborative team player:

You're supportive and happy to contribute to team goals while learning from colleagues.

Customer-focused:

You understand the importance of great service and aim to deliver reliable, user-friendly solutions for our people.

Technical foundation:

You have an understanding of IT infrastructure concepts and some experience working with Windows 11, Windows Server, or Linux. This could be from work, study, or even personal projects.
If you're ready to plug into the future of infrastructure and grow within a supportive team,

we encourage you to apply.

The Role

This is a perfect opportunity for a motivated and detail-oriented individual who has foundational IT knowledge. You'll be working alongside experienced engineers, supporting and maintaining a wide range of infrastructure technologies.

This is a role for someone who is passionate about troubleshooting and curious about how modern enterprises stay connected, secure, and scalable.

What You'll Be Doing

Provide hands-on support for key infrastructure systems, including Windows and Linux servers, networking equipment, and cloud services (like Azure). Help diagnose and resolve technical issues in both on-premises and cloud environments. Support the installation, configuration, and maintenance of servers, storage, and backup solutions. Work closely with senior engineers to implement changes and contribute to ongoing projects. Keep detailed documentation of system configurations, procedures, and support requests. Monitor system performance, availability, and security using various tools. Participate in routine patching, upgrades, and system checks under supervision. Collaborate with the wider Infrastructure team to support technology initiatives and deployments.

About Us

Heywood combines a passion for software with Agile methodologies to create modern software and data solutions and services for businesses, pension providers and third parties that help transform how their members and customers manage their lifelong financial journeys.

Working for an expanding established market leader, you will have a real voice to influence our evolution. Continued learning and progression is ingrained in our daily life, encouraged through a variety of forums from e-learning subscriptions and a down-tools day ("Hive Day") and communities of practice for learning and experimentation. Our open culture encourages wide participation and innovation.

We also reward our hard work through regular socials, organised by our people. Socials events include fiercely competitive bake-offs, Pride month office parties, sporting events, games nights and much more!

Discover more at https://www.heywood.co.uk/careers

EDI statement

As an equal opportunities' employer, Heywood is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.

We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join Heywood.

Legal stuff

https://www.heywood.co.uk/privacy-notices#jobapplicantprivacynotice

Job Types: Full-time, Permanent

Pay: Up to 28,000.00 per year

Benefits:

Casual dress Company events Company pension Cycle to work scheme Free flu jabs Life insurance On-site parking Private medical insurance Referral programme Sick pay
Application question(s):

Are you able to commit to 4 days per week working from our office in Altrincham (WA14)?
Work authorisation:

United Kingdom (required)
Work Location: In person