Job Description

Junior Operations Engineer

Eseye is looking for a

motivated and hands-on Junior Operations Engineer

to join our dynamic

IT Operations team.

This brand-new,

entry-level role

offers a fantastic opportunity to gain practical experience across r

eal-world infrastructure and cloud technologies

, working with

Linux systems, AWS

, and

bespoke applications

that support

global IoT connectivity.

Whether you're a recent graduate or looking to grow your career in technology, we'll provide the training, tools, and support to help you succeed. If you're eager to learn, collaborate, and make an impact, this is a great place to start.

Key Responsibilities

Triage & work on tickets as assigned (internal and external - e.g. from support and dev teams). Systems administration of mostly Linux based infrastructure. Collaborating with mobile operators and suppliers/partners to troubleshoot complex issues. Troubleshooting applications - on-prem and AWS. Documentation of solutions. Change implementor - deploying code/config/software changes to production. Work with third party, suppliers and partner organisations to resolve issues. Provide out of hours support as part of the on-call rota. Conform to and enforce the company's ISO processes. Design and implement new solutions and upgrades (e.g. recent implementations include packet core network, ActiveMQ upgrade, implementation of new centralised password management solution).

Requirements

Degree level education in Maths, Computer Science or similar. Pragmatic problem solver with excellent troubleshooting skill. Ability to debug applications at code and network levels. Familiar with Linux OS - previous experience would be an advantage. Able to communicate clearly with end users, Dev team, and C-level. Knowledge of basic networking technologies. Knowledge of virtualisation technologies. Experience in managing and troubleshooting infrastructure within AWS preferred. Experience in data transfers in a distributed data centre environment preferred. Ability to create clear documentation - must be able to clearly show process/data flow. Awareness of incident management (basic: communicate, record, resolve). Familiar with MySQL & Apache. Familiar with monitoring systems.

Advantageous:

Knowledge of mobile network technologies and concepts. Analysis of signalling traffic (SS7 and Diameter). Packet capture analysis with Wireshark or similar tools. Awareness of high availability concepts. Knowledge of automation (Ansible/Terraform). Knowledge of back-up and restore processes. Understanding of VoIP.

Compnay Overview

Eseye empowers businesses to embrace IoT without limits. We help them to visualise the impossible and bring those solutions to life through innovative IoT cellular connectivity solutions that enable our customers to drive up business value, deploy differentiated experiences and disrupt their markets.

Our pioneering IoT cellular connectivity solutions, versatile hardware, technical consultancy and round-the-clock support allows businesses to overcome the complexity of IoT design, development and deployment. We guide them every step of the way, so they can move forward with IoT projects without the fear of getting it wrong. Supported by our unique AnyNet Secure SIM technology, Connectivity Management Platform and a powerful partner ecosystem, we help more than 2,000 customers to seamlessly connect millions of devices across 190 countries, agnostic to over 700 available global networks.

Find out more at www.eseye.com

Company Benefits

Annual salary review and career progression Company bonus of 5% Company pension scheme with 5% employer contribution Life insurance Income protection 25 days annual leave Birthday annual leave (1 day) Free parking Unlimited free Costa Coffee On-Site Cafe

Shortlisted candidates will be invited to interview in the week beginning 23rd June.

Job Types: Full-time, Permanent

Pay: 30,000.00-35,000.00 per year

Additional pay:

Bonus scheme
Benefits:

Company events On-site parking Referral programme
Schedule:

Monday to Friday
Ability to commute/relocate:

Guildford GU2 7AF: reliably commute or plan to relocate before starting work (required)
Education:

Bachelor's (required)
Work authorisation:

United Kingdom (required)
Work Location: Hybrid remote in Guildford GU2 7AF

Application deadline: 20/06/2025
Reference ID: Junior Operations Engineer