Job Description

The Role

Were interested in hearing from candidates who are able to demonstrate their organisational skills and prioritisation of work. Be able to meet deadlines and work well under pressure in a team environment, being flexible, proactive and using their initiative at all times.

Key Responsibilities

To liaise with the Department Managers and Department Head to establish daily responsibilities To perform daily tasks which include

Filing of post and files Production of work using the Office Management System, including but not limited to: Taking telephone messages for Managers and liaising with clients as appropriate Checking and working in accordance with task list and diary reminders Ensure that work produced is signed off and post ready for 4pm Assisting clients in supplying identity documents Sending payment links Initial contact with mortgage lenders Assisting clients with completing initial forms and preparing and issuing draft contracts on sales Contacting sellers Solicitors to provide draft contracts and initiate searches Meeting clients to take messages or arrange appointments Supporting the Firm with brand awareness activities, including networking, events and content for the website and social media channels.

General

Assist with departmental compliance of anti-money laundering regulations and quality procedures in accordance with Quality Procedures Manual Ensure a high standard of file management and awareness of essential procedures such as time recording, cost estimates and invoicing Observance of procedures in accordance with the Office Manual and conditions of employment Ensure own compliance with Health and Safety regulations as set out by Franklins To maintain and where possible, improve all offices standards To provide cover for other paralegals /assistants during their absence To attend office / department meetings and training sessions as required

Qualifications required for the position

Good standard of literacy, numeracy and attention to detail Pleasant manner, flexible and co-operate Ability to work on own initiative and take responsibility for quality of work Good time management skills Excellent client care Good communication Skills Good typing skills (audio /copy) Flexibility in support of other members of staff

Why join us?

Training and development:

At Franklins, we recognise and nurture talent. If you wish to study for professional qualifications and courses, well encourage and support this where relevant. In fact, several of our senior employees started in junior roles and progressed through the firm.

Flexibility

: We understand that everyones personal circumstances are different. We strive to support this through allowing flexible working patterns where possible.

Be part of a team:

We believe its important to build a positive rapport with your colleagues and to get to know teams in other departments. We therefore organise team-wide and company-wide events throughout the year, offering opportunities to get to know your colleagues outside of the work environment.

Community spirit:

We strive to make a difference in the communities we serve and actively support a number of local charities including Willen Hospice, Cynthia Spencer Hospice, local food banks and many others. We also offer employees the opportunity to take a Volunteering day to support a local charity.

Location:

Our centrally located offices in Milton Keynes and Northampton are located a short walk from shops and restaurants.

24-hour employee assistance programme:

Offering support on a wide range of topics.

Our Benefits

Salary commensurate with experience. 25 days annual leave plus bank holidays and Christmas closure. Youll also get a day off for your birthday! 24-hour employee assistance programme. Discount on legal services.

After completing 3 months with the firm you will also be eligible to join:

Pension scheme:

Upon completing your probationary period, youll be invited to join our pension scheme.

Death in Service:

Should the worst happen, we offer 4 x Death in Service, for peace of mind.

A little more about us...

Franklins Solicitors is one of the leading law firms serving Northampton, Milton Keynes and the surrounding areas, distinguished by our unwavering commitment to excellence. Since our establishment in 1982, we have grown to employ over 100 dedicated professionals across our offices in Central Milton Keynes and Northampton.


Our reputation for quality is underscored by our prestigious accreditations: ISO 9001, CQS and The Law Societys Lexcel. We specialise in a comprehensive range of legal services, including Corporate Services, Commercial Property, Dispute Resolution, Employment Law, Legal Process Outsourcing, Family Law, Intellectual Property, Residential Property, Wills, Trusts, and Probate.


At Franklins, we pride ourselves on exceeding industry standards and making exceptional service our norm. Our core valuespassion, excellence, trust, and unityreflect our belief that our people are our greatest asset. We are dedicated to nurturing and developing talented individuals and ensuring that our clients receive unparalleled service.


If you are looking to advance your career in a supportive and dynamic environment, where your skills will be recognised and developed, Franklins Solicitors LLP is the place for you. Join us and be a part of a team that sets the benchmark for legal services in the region.


Please note: Whilst we appreciate the applications received from each and every individual in respect of advertised vacancies, due to the high number of responses received it is not always possible to answer each applicant individually. Therefore, if you have not had a response within two weeks of submitting your application it means that on this occasion your application has not been successful.