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The Relationship Manager is the primary point of contact between the client and the Bank. He/she acts externally as an ambassador for the Bank and is internally a role model. The individual is responsible for the proactive and autonomous acquisition of new client relationships through his/her network and management of a portfolio of High Net Worth private clients. This entails the promotion of comprehensive wealth management solutions to meet the clients' needs as well as dealing with routine enquiries and transactions. Professionalism and responsiveness are key. He/she is also responsible to deliver clients' feedback regarding products and services to the relevant specialists within the Bank to ensure continuous improvement and adaptation in line with market trends.
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