Job Description

Working Pattern: Our work style is hybrid, which involves spending at least two days per week or 40% of our time in at one of our office sites.

About this Opportunity

Lloyds Banking Group is the UK\'s biggest Retail, Digital and Mobile bank with over 30 million customers and a big responsibility to help Britain Prosper. We\'re in the middle of a \xc2\xa33bn investment into our People, Platforms and Data as part of our strategy to build the Bank of the Future and grow sustainably.

This is a time of growth for the platform. We\'re passionate about building a Diverse, collaborative, empowered and skilled team. We\'re on the journey to simplify and modernise our tech stack and innovate using new technologies.

About the role

As a Service Engineer within Asset and Invoice Finance infrastructure team, you\'ll develop your knowledge and expertise in a variety of methodologies and toolsets to assist with implementing, developing, and supporting sophisticated infrastructure containing a myriad of applications utilised by Commercial Banking

You\'ll collaborate with support, project, and platform teams to address incidents and problems and deliver change using multifaceted agile methodologies.

You have the opportunity to develop your technical knowledge and understanding as well as develop, practice, and demonstrate the workplace skills and behaviours required for the role. We encourage to build close working relationships with collaborators and supporting teams.

What you will need

Passion for technology

A Problem solver

Good communication skills.

Comfortable working with a wide range of technical colleagues

An individual that genuinely wants to make a difference.

What you will do

Support investigation on specified incident, problems, and issues to find the best technical solutions.

Establishing and understanding root cause with the strive to support the team to build measures to prevent recurrence.

Carries out a range of prescribed governance activities to maintain infrastructure compliance.

Assist the equipment repairs, performance preventive maintenance routines, conduct inspections and aid installation of complex infrastructure.

Responds to individual and team objectives and invests in improving personal performance by growing own skills and capabilities.

Continuous improvement: Identifies shortcomings in existing processes. Collaborates with others, demonstrating innovative thinking to develop and implement improvements.

Additional Information:

Out of hours working to cover changes and 24x7 call out may be required.

And any experience of these would be really useful but not essential

A background in infrastructure maintenance/ support.

Experience of the incident and problem management process, tooling, and governance

Experience with VMWare infrastructure

Experience with Windows server management and maintenance

Experience using SCCM for patching, build and compliance.

Knowledge of SQL database and configuration.

Infrastructure storage knowledge including NetApp and Brocade

Knowledge of SCOM

Knowledge of PowerShell scripting.

Knowledge of HyperV.

About working for us

Our focus is to ensure that we\'re inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms.

We want our people to feel that they belong and can be their best, regardless of background identity or culture.

We were one of the first organisations to set goals on diversity in senior roles, create a menopause health package and a dedicated Working with Cancer initiative.

And it\'s why we especially welcome applications from under-represented groups.

We\'re disability confident. So, if you\'d like reasonable adjustments to be made to our recruitment processes. Just let us know.

We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%
• An annual performance-related bonus
• Share schemes including free shares
• Benefits you can adapt to your lifestyle, such as discounted shopping
• 30 days holiday with bank holidays on top
• A range of wellbeing initiatives and generous parental leave policies

Ready for a career where you can have a positive impact as you learn, grow and thrive?

Apply today and find out more.

Lloyds Banking Group