At JW, you'll run the store end-to-end--coordinating with merchandising, marketing, and inventory teams to roll out new retail ideas. We need someone who pairs clear-headed sales analysis with practical creativity, keeps daily operations smooth, and coaches the staff. You'll also join occasional sport-test sessions that feed our social channels.
If you're good at solving problems, communicating plainly, and want to grow with a company that values initiative, we'd like to meet you.
Key Responsibilities
Leadership & Communication
Act as the day-to-day leader of the store and a key point of contact for the CEO
Provide concise weekly updates and contribute improvement suggestions
Support, coach, and motivate team members
Customer Experience
Welcome and advise customers on the shop floor with expert product knowledge
Take and process in-store, phone, and online orders efficiently
Inventory & Merchandising
Accurately enter new products into the stock-management system
Receive, check, and reconcile incoming deliveries
Keep the store engaging and on-brand by refreshing product displays
Sales Analysis & Reporting
Track daily/weekly sales
Identify trends, gaps, and opportunities
Present actionable ideas to improve revenue and margin
Brand Engagement
Help create short video/photo content for our social channels
Must-have
Grade C / 4 or above in Maths & English GCSE
Proven ability to coach and motivate small teams
Confidence using POS and inventory software
Strong numeracy, literacy, and Excel/Sheets skills
Enthusiasm & willingness to learn!
Nice-to-have
1-3+ years' experience in retail or hospitality management
Any hands-on experience playing sport (club, university, or recreational)
Prior work in a sports-retail environment
Visual-merchandising know-how
Basic knowledge of e-commerce platforms
What's great in the job?
Work with bright, supportive teammates in an open and enjoyable culture
Flexible hours and lightweight tools--no micromanagers, no red tape
Real autonomy: make decisions and see your impact
Exposure to multiple parts of the business to accelerate your growth
Create content and solutions our customers genuinely rely on
Meaningful responsibility and fresh challenges in a scaling company
Hours & Availability
This is a
full-time role
, requiring
32-40 hours per week, 9 AM until 5:30 PM
We operate seven days a week, so your working days will vary--your two days off won't always fall on the same days each week, and may not always include weekends.
We're looking for someone who's
flexible and available across all seven days
, with a rota that ensures fair balance and plenty of notice.
Perks & Benefits
Competitive pay
Paid training days each year to level up your skills
Free snacks, coffee
Play sport with colleagues--get paid for your time if it's filmed
Team events, games nights, and sporting event themed games in work hours
Job Type: Full-time
Pay: 22,880.00-30,000.00 per year
Benefits:
Company pension
Store discount
Schedule:
Monday to Friday
Overtime
Weekend availability
Ability to commute/relocate:
Bognor Regis PO21 1RX: reliably commute or plan to relocate before starting work (preferred)
Application question(s):
Have you ever led a small team, or feel confident that you would have the social skills to do so?
Education:
GCSE or equivalent (preferred)
Work Location: In person
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