Job Description

Key Account Coordinator

Heathrow Area

- Easily accessible from Slough, Langley, Iver, Datchet, Windsor, Maidenhead, Burnham, Hayes, Southall, Greenford, Staines, Hounslow, Uxbridge, Feltham & surrounding areas

Full-Time |

Monday-Friday, 9:00 am-6:00 pm

34,000 - 40,000 per annum (depending on experience) + Bonus Scheme

What's on Offer

34,000 - 40,000 salary

, depending on experience Bonus Scheme Full training and onboarding support Collaborative, friendly team environment On-site parking available

About the Role

We're seeking a confident, detail-oriented

Key Account Coordinator

to join our busy logistics operation in the Heathrow area. This role is all about delivering high standards of service to a portfolio of key clients--ensuring shipments are well-managed, issues are swiftly resolved, and customers receive consistent support from start to finish.

It's a dynamic, hands-on position perfect for someone who thrives in a fast-paced logistics or distribution setting.

Key Responsibilities

Serve as the primary contact for key accounts via phone and email Track shipments and manage Proof of Deliveries (PODs) Resolve delivery issues (e.g. misroutes, delays, lost shipments) Liaise with international courier partners and internal teams Create waybills and prepare export/distribution documentation Assist with packing and warehouse tasks when needed Provide accurate pricing for exports and distributions Maintain internal systems and ensure all customer records are current (training provided)

What We're Looking For

Customer service or key account experience within freight, logistics or courier sectors

(essential)

Strong admin skills and confidence using internal systems Excellent communication and problem-solving skills Proactive attitude with the ability to work both independently and as part of a team Previous experience in express courier/distribution is a bonus

How to Apply

If you're ready to grow your logistics career in a fast-moving, people-focused role-we'd love to hear from you.
Apply now

on Indeed

, via our website at

www.primeplacer.com

, or send your CV directly to

info@primeplacer.co.uk

Job Types: Full-time, Permanent

Pay: 32,000.00-40,000.00 per year

Additional pay:

Bonus scheme Performance bonus Yearly bonus
Benefits:

Additional leave Bereavement leave Casual dress Company events Company pension Cycle to work scheme Discounted or free food Employee discount Employee mentoring programme Free parking Health & wellbeing programme On-site parking Private medical insurance Profit sharing Referral programme Sick pay
Schedule:

8 hour shift Day shift Monday to Friday No weekends
Application question(s):

Have you worked for a Freight Forwarding, Logistics or Courier Based Company before?
Experience:

Managing Key Accounts : 1 year (required) Courier or Logistics Operations: 1 year (preferred)
Work Location: In person

Application deadline: 30/06/2025
Reference ID: TS20