Job Description

Tomorrow is our home

Start at BSH Home Appliances Group if you believe in delivering quality: As a leading manufacturer of home appliances and solutions, we can rely on people in our production sites who do their best. With our global brands Bosch, Siemens, Gaggenau and Neff as well as our local brands, we fully trust in their excellent work. In return, they know we will give them the chance to extend their skills and grow. Join us now and give your career a home.

Fixed Term (FTC):

6-12 Months/

Total weekly hours:

37.5 /

Location

: Milton Keynes


An exciting opporunity to join a fantastic department supporing intenal functions to process B2B customer orders and resolve B2B customer related issues via phone, email and live chat whilst maintaing a strong focus on continuous improvement.

Your responsibilities:

Accurately process order entries and develop proficiency in managing order book tasks. Handle B2B customer enquiries and provide effective support to resolve issues promptly. Demonstrate strong teamwork and a solutions-focused mindset. Confidently use BSH systems, including SAP. Build effective working relationships to deliver a market-leading service to our B2B customers.

Your profile:

You will be excellent at building and maintaing relationships. Previous experience within a customer service role, either face to face or over the telephone. Have the ability to organise and prioritze your own workload. Be exceptional at multi-tasking to enable you to answer live chat questions whilst talking to customers on the phone. You will have a flare for problem solving by thinking outside of the box to find solutions to challenging issues raised by customers


The Company has experienced unprecedented growth over the past few years. We have a vast number of employees, and provide support to clients from all over the country.


B/S/H/ Home appliances under the brands