Job Description

Altegra Integrated Solutions has grown to become one of the UK's leading independently owned material handling equipment service providers, and provides facilities management, training and hire to its customers with over 100 employees and 2 sites located across the UK.

About the Role

The Key Account Coordinator plays a key role in coordinating the planning, scheduling, and

completing of service, repairs, and installations for various industrial and automatic doors. This role involves managing orders, coordinating with engineers, customers, and sub-contractors, handling administrative tasks, and ensuring adherence to established processes.

Responsibilities

Order Management:

Accepting orders from clients and inputting them into the system. Generating and managing purchase orders.

Receipting goods for orders accurately.

Job Scheduling and Coordination:

Planning and scheduling service, repair, and installation jobs.

Coordinating with engineers and customers to ensure timely completion of tasks.

Booking in jobs and ensuring all necessary resources (engineers/subcontractor, vehicles and parts) are available.

Invoicing and Financial Administration:

Completing jobs on a timely matter to ensure daily invoicing. Support with aged debt when required.

Quoting and Technical Documentation:

Creating quotes for customers, including detailed technical information, following established processes.

Other Duties:

Undertaking any additional duties as assigned by the line manager to support the smooth operation of the department.

Supporting the wider Access & Security Management team with administration duties.

Candidate Requirements

Strong organisational and time management skills.

Excellent communication and proficiency in computer systems and software.

Attention to detail and accuracy in data entry and documentation.

Knowledge of industrial and automatic door systems.

What we offer:

Up to 27 days holiday (plus bank holidays) depending on length of service. 2 x basic salary death in service payment, payable to your nominated recipient Health care cash plan that covers some costs towards dental treatment, NHS prescriptions, Annual health checks etc Benefits platform giving discounts on major supermarket shops, high street vendors, holidays and gym memberships. Employee Assistance Programme Ongoing training and Career Opportunities Cycle to work scheme Refer a friend bonus 500 per person - terms apply Long Service Awards on 10, 20 and 30 years Life Event Day - Getting Married, Moving Home, Graduating
Job Types: Full-time, Permanent

Work Location: In person

Reference ID: 286090INDX