Job Description

Key Account Manager

About the Role:

We are seeking a dynamic and proactive

Key Account Manager

to join our team. This customer-facing role focuses on managing and growing existing accounts, while also identifying and developing new business opportunities. The successful candidate will represent our company in external meetings, promote new products and services, and work closely with both customers and our valued supplier base.

This role involves regular travel for face-to-face meetings, as well as time spent in the office collaborating with the internal sales and operations teams. You'll be responsible for overseeing the full sales cycle--from initial contact through to aftersales support--while also leveraging support from an office-based team to handle incoming enquiries and administrative tasks.

Key Responsibilities:

Manage and develop relationships with existing key customers Identify and approach potential new clients to grow the customer base Promote new products and services in collaboration with suppliers Conduct regular face-to-face meetings with clients and suppliers Coordinate joint site visits with supplier representatives Oversee the full sales process including quoting, negotiating, and closing deals Use CRM and ERP systems to generate quotes, log visits, and manage customer data Collaborate with the office team to ensure excellent customer service and support Provide holiday cover in the office as needed Support the Site Solutions Team with re-stocking managed stores and vending systems

Skills & Experience Required:

Proven experience in account management or external sales Strong communication and interpersonal skills Comfortable with face-to-face client interaction Familiarity with ERP and CRM systems Ability to manage multiple priorities and meet deadlines Knowledge of the MRO industry is highly desirable Full UK driving license (or relevant local equivalent) required

Desirable Attributes:

Proactive, self-motivated, and results-driven Strong organisational and problem-solving skills Team player with a collaborative mindset Flexible and willing to adapt to different tasks as needed
Job Type: Full-time

Pay: 40,000.00 per year

Additional pay:

Yearly bonus
Benefits:

Company pension On-site parking Private medical insurance
Schedule:

Monday to Friday
Work Location: On the road