Job Description

We are seeking a non-trade retail and bulk wholesale Account Manager to join our UK Sales team. This is an exciting opportunity for a proactive and customer-focused professional to play a vital role in managing and expanding our key accounts, covering Non-Trade High Street accounts such as The Works, TK Maxx, and Urban Outfitters, as well as bulk wholesale accounts such as 66 Books.



DK champions new thinking and creativity while placing the end consumer at the heart of everything we do. From illustrated non-fiction Sunday Times Bestsellers by Caroline Idens, Simon Akroyd and Rhiannon Lambert, to zeitgeist YA romantasy fiction from Rosaria Munda to innovative BSL board books from Rose Ayling-Ellis, we truly have the perfect book for every reader, of every age, in every genre. DK Sales also encompasses Sourcebooks and their exciting portfolio of fiction and non fiction titles, including #1 bestselling author Freida McFadden.



As the Key Account Manager, you will embrace the challenge of being an innovative problem solver. This role empowers you to pitch and pursue every deal from a fantastic and diverse publishing catalogue - you will be working on A-List licences, ground-breaking reference titles, million copy selling pre-school series, heart-stopping fiction and everything in between. You will also have the creative freedom to explore bespoke custom edition partnerships with your accounts. Developing and maintaining strong relationships with our existing key accounts is essential, and you will consistently go above and beyond to meet their needs. You will be a key part of the sales team, driving and shaping the retail strategy, building brands and growing sales across the business.



You will work from the office a minimum of three days a week and report directly to the Head of Mass Sales Channel. The ideal candidate will be adaptable and open to change, with a passion for detail. You will demonstrate numeracy in delivering sales targets and company profitability, bring excellent communication skills both in person and online, and maintain a keen commercial awareness.

Responsibilities:

Develop and maintain strong relationships with existing key accounts, ensuring high levels of customer satisfaction and retention. Implement effective strategies to maximise sales and revenue growth from key accounts. Identify and pursue new business opportunities, while also fostering growth and upselling within existing accounts. Collaborate with internal teams such as production, editorial, and marketing to ensure seamless execution of account plans. Creating custom publishing projects to suit customer needs, working with finance, publishing, creative and production to ensure custom projects are delivered on time and within agreed sales and margin targets. Provide timely and accurate sales reports, forecasts, and analysis to the Head of Channel and the Sales Leadership Team

Skills & Behaviours:

Proven experience within the publishing industry. Excellent communication, negotiation, and interpersonal skills. Ability to build and maintain strong relationships with diverse stakeholders. Strong analytical and problem-solving abilities. Proficiency in Google Workspace or MS Office ( Word, Excel, PowerPoint essential). Self-motivated and results-oriented, with the ability to work independently and within a team.

To apply for this role, please submit your most recent CV and cover letter by 19th October 2025.



Closing date for applications: 19th October 2025



We have a range of benefits to reflect our commitment to our people, some of which are:


25 days paid holiday entitlement in year one, plus bank holidays Generous pension scheme Volunteering policy and charity matching Employee assistance programme 60% discount on company books Cycle to work scheme and discounted gym membership Flex Fridays (1pm Finish)
Shopping discounts Up to 30 days remote working from abroad
And we plant a tree for every new employee to our business



DK is committed to building a diverse workforce that reflects the varied communities that read our books across the world. We encourage applications from all individuals, regardless of age, religion, gender, ethnicity, disability, sexuality or social background. DK is proud to announce that we have adopted The Halo Code.



DK is a member of the disability confident scheme. We guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy/ies.



DK supports flexible working and has introduced a new 'smart-working' policy with a hybrid approach of working weekly from home and in DK's office.



The Book Trade Charity offers financial support to people looking to enter the book trade, but who may struggle to afford the costs of attending interviews or undertaking internships. For more information, visit www.booktradeentrysupport.org





Subject to certain criteria being met.

A

bout our Company:

We believe in the power of discovery. That's why we create books for everyone that explore ideas and nurture curiosity about the world we live in. From first words to the Big Bang, from the wonders of nature to city adventures, you will find expert knowledge, hours of fun and endless inspiration in the pages of our books.

We are the world's leading illustrated publisher and a member of the Penguin Random House division of Bertelsmann, creating cutting-edge design and stunning visual books for the whole family. We are passionate about inspiring curiosity and bring people to books through their thirst for knowledge. With a global book loving community of over 800 colleagues in the UK, US, Germany, India, China, Spain and Australia, we produce books in over 100 countries and over 60 languages. Find out more on dk.com .

Company:

Dorling Kindersley Limited

| Job ID:

283390