Job Description

No Agencies please

Allwag Promotions are currently recruiting for an additional motivated, flexible and adaptable Account Manager to join our dedicated team who will be responsible for managing their own portfolio of clients as well as developing new clients.

Working with clients such as BBC, Network Rail, Houses of Parliament, we inspire our clients with creative and innovative merchandise, clothing and print slutions, perfect for their latest marketing campaigns or for their retail channels.

We're looking for a confident person with a passion for winning business through excellent customer service and who enjoys the buzz of hitting team targets whilst helping our clients with their often too short deadlines!

More importantly, you must have an excellent telephone manner, an eye for detail to process the quotes, creative flair to make sure your clients are given excellent product choices to suit their needs and of course the enthusiasm to make this role a success.

Your key responsibilities are to develop our business by offering 1st class customer service. This role allows you to develop your own clients and progress your career to become an Account Manager.

Our ideal candidate will be from a print, branding, media, marketing or promotional merchandise background.

Your responsibilities will include:

Working with both existing and new clients to develop relationships and build business Establishing requirements via telephone and email to ensure we offer the best solution Organising quotes, visuals and samples on behalf of our clients to win their business as well as giving creative briefs for visuals to be produced by our Graphic design team Negotiate prices with suppliers for key clients Processing order instructions ready for Production Following up quote requests to convert to orders Contacting our clients to discuss repeat orders on a daily basis and to further develop business relationships Visiting key clients as well as regular teams calls Attending exhibitions to generate prospective new clients Taking part in supplier visits to build your product knowledge Proactively creating branded product ideas for clients to generate more business Develop our product range and services to continually drive our business forward
If you are from a from a print, promotional, advertising or media background, you will love this role.

We are keen to hear from you if you enjoy multi tasking and would like to be an integral part of your employers success long term. We look for enthusiastic, committed people who share our values and understand that our ethos.

About us

Our growth and success since we started in 1998 is the result of our constant innovation and great customer service, leading to repeat business and referrals. We build excellent relationships with clients based on trust and reliability.

We feel that each role within Allwag Promotions offers the perfect opportunity for someone to make a real difference and achieve great job satisfaction as a result of their efforts. So if you enjoy a challenge, like being busy and are determined to meet customers' needs, this could be perfect for you.

Allwag Promotions is proud to be a B Corp certified business, we offer great career opportunities, and full training and support are provided. We are proud to have been awarded by "Distributor of the Year" in 2024 by the British Promotional Merchandise Association.

Based at our offices in Hatfield Peverel (5 mins walk from the train station), this role allows you to develop your own career as we have opportunities to learn other areas within the business as we continue to grow.

Working hours: 8.30a.m. to 5.30p.m. Monday to Friday - with the option of working from home on a Friday

Equal Opportunities statement

It's our policy as an employer to treat all people equally irrespective of race, ethnic origin, sex, marital or parental status, sexual orientation, creed, disability, age or political belief.

The aim of this policy is to ensure that no job applicant or employee should receive less favourable treatment on any grounds not relevant to good employment practice.

Click here to view our equal opportunities policy.

Job Types: Full-time, Permanent

Pay: From 30,000.00 per year

Benefits:

Company events Company pension Cycle to work scheme Discounted or free food Employee discount Gym membership Health & wellbeing programme On-site parking Referral programme Store discount Work from home
Application question(s):

Do you live within 20 miles of Hatfield Peverel, Chelmsford, Essex?
Experience:

Media, print or promotional merchandise/clothing: 2 years (required) client account management: 3 years (required)
Work Location: In person