AGI Global Logistics is one of the fastest-growing logistics companies in the UK.
? 12 offices across the UK and Europe
? 250+ global network locations
? 140 team members delivering expert road, sea, and air freight solutions
As we continue to grow, we are looking for talented individuals to join our team.
The Role
This is an exciting opportunity to support our Immingham office with its operational needs.
We are looking for someone with experience in
account management
for freight forwarding
who can start making an impact from day one.
Key Responsibilities:
Being directly responsible for managing our customer accounts and ensuring that they always receive a personable and tailored service delivery to build loyalty, ensure repeat business and enable all jobs to run efficiently and correctly.
Working closely with the operations team to ensure all jobs run efficiently & correctly and update customers where operations require support or for more problematic situations.
To build and maintain strong relationships with new and existing suppliers ensuring that we are providing the best service and rates to our customers.
Alongside service, margins are of course incredibly important to us and you will play a pivotal role in ensuring we have clear profit margins on all accounts and jobs, maximising these wherever possible
What We Offer
Guaranteed starting salary negotiable depending on experience
Contributory pension scheme
25 days holiday plus bank and public holiday
Contributory health cash plan
Cycle to work scheme
Access to free and discounted financial advice
Full use of industry leading systems and software
A very sociable and friendly environment (we don't take life too seriously and want the best out of everyone!)
Casual dress code
On-site parking
Unlimited free tea and coffee... and there's always cake and biscuits too!
What you'll bring:
Account management experience for road, air or sea freight customers is desirable but we are open to the right candidate with little to no experience
Outstanding communication and customer service skills
The ability to develop and build strong and personable relationships over the phone and in person with a broad range of individuals
The ability to work in a fast-paced environment and be a strong team player
Accountability to yourself and others
Extremely organised with a high attention to detail and accuracy
Ability to work well under pressure and able to work to tight deadlines
High IT literacy skills and competence with Microsoft office packages
An open and honest approach to all things
Flexibility and an ability to adapt to change
Interested? Apply today and join our growing team!
Job Types: Full-time, Permanent
Benefits:
Company pension
Cycle to work scheme
Free parking
On-site parking
Referral programme
Ability to commute/relocate:
Immingham, DN41 8DW: reliably commute or plan to relocate before starting work (required)
Experience:
Freight Operations : 1 year (preferred)
Work Location: In person
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