Job Description

Join Our Gro

wing Team!

Are you a people-first professional who loves building relationships and driving results? Unique Fire and Security is a leading Fire Protection and Security specialist across the South of England, and we're on the lookout for a talented Key Account Manager to join our growing team.

Why Join Us?

At Unique Fire and Security, we pride ourselves on the service we deliver and the long-term relationships we build with our clients. As part of a fast-growing group of companies, we offer exciting opportunities for development, a competitive base salary with performance-related bonuses, and a collaborative team environment. If you've got a technical mindset and a strength in client relationships, we want to hear from you.

About The Role

As a Key Account Manager, you'll be responsible for managing and growing relationships with both new and existing clients. You'll prepare quotations, identify opportunities to expand our services, and work closely with internal teams to ensure client needs are met. This is a role for someone who thrives on building trust, solving problems, and unlocking new revenue opportunities.

Key Responsibilities

Build and maintain strong, long-lasting relationships with key clients. Serve as the main point of contact for assigned accounts and act as a trusted advisor. Develop and execute strategic plans for each account to maximise growth. Identify clients' business objectives and propose tailored service solutions across the Unique Group. Collaborate with internal teams to customise offerings that align with client needs. Provide client feedback to inform service and product improvements. Achieve and exceed sales and margin targets through upselling and cross-selling. Develop and implement strategies to maximise revenue from existing accounts. Identify new account opportunities from within the current client base. Work with Operations and Engineering teams to ensure successful project delivery and client satisfaction.

What We Are Looking For

Proven experience in a similar role or strong technical background with client-facing experience. Excellent relationship-building and communication skills. Results-driven mindset with a focus on customer satisfaction. Ability to understand client challenges and develop tailored solutions. Strong organisational skills and attention to detail. Knowledge of fire and security industry is preferred, but not essential. Self-motivated and comfortable working independently or as part of a team.

Job Type: Full-time

Pay: 30,000-40,000 DOE + OTE up to 50,000

What We Offer

Competitive salary: TBC per year (DOE) Company pension to support your future Bonus scheme and regular company events Opportunities for progression and skill development Your birthday off every year Annual holiday increases as a thank-you for your loyalty A supportive and rewarding environment where you can thrive
Job Type: Full-time

Pay: 30,000.00-40,000.00 per year

Benefits:

Company events Company pension On-site parking
Work Location: In person