Job Description

ADI is the leading global wholesale distributor of security, AV and low-voltage products. In more than 25 years in the business, we have become a multi-billion-dollar distributor with more than 200 offices in 20 countries globally. Our extensive global footprint, combined with our strategic supplier relationship and focus on customer service, allows us to serve our customers with a comprehensive range of products and services.


Our customers demand a high-performance supplier and to continue to meet this demand we are now looking for a Key Accounts Internal Support colleague to join our team based in Oldham, Manchester.


This role will support our Key Account customers and to achieve this we need someone with first class customer service skills, and commercial awareness.


In return we offer a competitive base salary, a market leading commission structure (paid quarterly) and hybrid working (3 days in the office and 2 from home).

JOB DUTIES:

Customer Account Management Implement and deliver an excellent customer experience, maintaining strong effective relationships with our customer base & supply partners. Responsible for supporting our External Key Account Team with the sales, margin and operating profit Drive business growth by discovering new opportunities with existing clients and deliver value by forging account relationships Deliver value by forging new strategic relationships Grow your knowledge of ADI products in a team-based culture focused on innovation and customer satisfaction. Support all marketing activities in line with business strategy Working effectively with key strategic vendors and customers to promote growth and development strong key partnerships.

YOU MUST HAVE:

Proven sales/customer service experience in a similar position, ideally from B2B product distribution background (trade, electronics, security products or high volume distribution) A proficient understanding of key sales principles and best practices Experience in selling products, with the ability to establish and build relationships quickly Strong inter-personal skills Experience in selling products, with the ability to establish and build relationships

WE VALUE:

Positive "Can Do" attitude with the ability to self motivate and motivate others Ability to maintain and build sales profit and margin via an existing customer base Ability to support and drive marketing initiatives, seek new opportunities to build sales and profit, and develop new custom. Clear understanding of excellence in customer service and be able to exceed this at all times Good Team Player

WHAT'S IN IT FOR YOU

Hybrid working model Competitive salary and quarterly commission structure Opportunity to work for a global business Excellent career development opportunities
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Resideo is a $6.76 billion global manufacturer, developer, and distributor of technology-driven sensing and control solutions that help homeowners and businesses stay connected and in control of their comfort, security, energy use, and smart living. We focus on the professional channel, serving over 100,000 contractors, installers, dealers, and integrators across the HVAC, security, fire, electrical, and home comfort markets. Our products are found in more than 150 million residential and commercial spaces worldwide, with tens of millions of new devices sold annually. Trusted brands like Honeywell Home, First Alert, and Resideo power connected living for over 12.8 million customers through our Products & Solutions segment. Our ADI | Snap One segment spans 200+ stocking locations in 17 countries, offering a catalog of over 500,000 products from more than 1,000 manufacturers. With a global team of more than 14,000 employees, we offer the opportunity to make a real impact in a fast-growing, purpose-driven industry. Learn more at www.resideo.com .


At Resideo, we bring together diverse individuals to build the future of homes. Resideo is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status. For more information on applicable U.S. equal employment regulations, refer to the "EEO is the Law" poster , "EEO is the Law" Supplement Poster and the Pay Transparency Nondiscrimination Provision . Resideo complies with applicable equal employment laws in all countries where we do business. For more information on how we process your information in the job application process, please refer to Recruitment Privacy Notice . If you require a reasonable accommodation to apply for a job, please use Contact Us form for assistance.