Job Description

Responsible To: Store Manager

Responsible For: All staff employed in designated store

Summary: To lead the store team and help the Store manager effectively manage the store to maximise sales and exceed targets.To deputise in the store managers absence.To deliver outstanding personal customer service whilst helping motivate and develop the store team to do the same.To maintain the highest possible standards of merchandising , housekeeping and general safety whilst adhering to, and enforcing, company policies and procedures.But, most of all....

MAKE PEOPLE SMILE! Through the product , the prices and the service.

Key Tasks:

CUSTOMER SERVICE

Set the highest possible standards of customer service and ensure all members of the team deliver the same

Provide a safe environment for staff and customers, adhering to the Company Health And Safety policy

SALES

Work with the store manager to maximise sales and offer ideas and recommendations for improvements

In the managers absence prepare and submit all sales information to Head Office in an accurate and timely fashion

PEOPLE

Supervise and help train all team members to maximise their personal potential and in turn maximise the sales potential of the store

Communicate effectively with the store team to ensure all company information and policies are relayed and understood

Help with recruitment of Team Members

Help the store manager to ensure all members of the team are fully trained in all areas of their job including the Health And Safety policies and completion of all relevant paperwork

Ensure all controllable costs are kept within or below set budgets i.e wage costs

Ensure the store trades effectively across all pre set hours and manage the team to ensure suitable cover at all times

PRODUCT

Merchandise and display stock to maximise sales and in accordance to any specific Company instruction.

Minimise stock loss through theft and damages by training staff to be vigilant and handle stock in a responsible manner

Take a pro active role in RECOMMENDING ranges and products to the store manager that will fulfil local customer needs

Where possible ensure adequate stock is on hand to exceed sales targets

Maintain a high level of merchandising and cleanliness to create an attractive and pleasant shopping and working experience

GENERAL

Perform opening / closing & Cashing up duties as required

Undertake any reasonable requests from the store manager or Company in line with business demand

Job Types: Part-time, Permanent

Pay: 7.55-12.21 per hour

Benefits:

Employee discount
Work Location: In person