Job Description

Location

Manchester

Company

Employment

Contract type

Fixed term/ Full- time

Salary

Up to 29,000 per annum

Closing Date

26/09/2025

Ref No

4841

The Growth Company's (GC)

Employment services has an exciting opportunity for a Key Worker, working on our Working Well: Support to Succeed programme.



As a Key Worker, you will provide support and guidance to Greater Manchester (GM) residents facing significant employment barriers. The role will involve working directly with individuals who are economically inactive and furthest from the labour market to understand their unique challenges and needs.



Our highly skilled advisers and keyworkers work with a range of individuals; from people who have found themselves recently out of work, to those with complex barriers such as physical disabilities, mental ill-health and debt.

Key Responsibilities:

Generate new referrals by promoting the program and building relationships with community partners. Conduct thorough needs assessments with participants to develop personalised support and training plans. Provide one-on-one guidance at intake meetings and follow-up appointments, as well as group sessions. Coordinate referrals to specialist external provision where appropriate/relevant like colleges, training providers, and employers to support skills development, certification, and progression to employment, education/training, or further ongoing support. Utilise knowledge of the local labour market, health landscape and public service system and how to access, prioritise and sequence the right interventions. Collaborate with a team to design and deliver advice, guidance, and training aligned with participants needs and barriers. Utilise a varied menu of engaging interventions which will address the most significant or pressing barriers that a participant is facing and help them on their pathway into employment (where this is right for the individual), education/training or further ongoing support. Partner with outside organisations to compliment, not duplicate, existing support participants have received from other programs.

About you:

Ability to network and promote the organisation. Negotiation skills and the ability to challenge. Ability to work to Key performance indicators and challenging targets. Time management and strong organisation skills. Well-developed IT skills, including MI systems, spreadsheets and diary management, email, data security.

Skills Required:

Knowledge of Support services in the local area and how to refer to them. Excellent knowledge of the local labour market, methods of recruitment and awareness of growth industries. Good knowledge of welfare to work and the customer base. Ability to identify individuals' needs, refer them to other wrap around support services (e.g., debt, health, dependency, housing) and help tackle their wider barriers to employment. Ideally working in training, guidance, advice & counselling environments. Good knowledge of training, education, and employment opportunities.
At GC, safeguarding the welfare of all individuals including vulnerable adults and young people is a top priority, and we expect all staff to uphold this standard. All appointments follow Safer Recruitment Procedures, including a DBS check carried out by Due Diligence Limited (DDC Ltd), at no cost to the successful candidate.



Please note: It is a legal offence to apply for a role involving regulated activity if you are on the Barred List.



We are committed to increasing workforce diversity and offer a guaranteed interview to applicants who meet the essential criteria and either have a disability or are from a diverse ethnic community.



If this applies to you, you can request consideration under this scheme during the application process. Your request will be shared only with the Hiring Manager and Internal Recruitment Team.



We also aim to make our recruitment process inclusive and accessible. If you need reasonable adjustments or have any general enquiries at any stage or the recruitment process, please contact careers@growthco.uk or call us on 0161 237 4447.



Examples include:


Meeting the hiring manager or touring the venue in advance Extra time for tasks Interview questions shared beforehand Accessibility software or equipment for assessments
We're proud to support the Ban the Box campaign, which helps people with convictions access job opportunities. As part of this, we've removed questions about convictions from the initial application stage.



GC is committed to fostering a culture of flexibility and agile working. Many roles will increasingly support full agile arrangements. If you require more permanent flexibility, we encourage you to discuss this during your interview so your request can be considered early in the process.



All GC colleagues will work inline with the Health & Safety at work act and the GC Health & Safety Policy.