Job Description

Job Overview

Provide support in the preparation, cooking and serving of food and beverages plus related catering duties. Serving up a great customer experience is at the heart of what we do and key to the success of our operations.

Main Duties

• Participate in service and food production with a regard for the high standards of health and safety, hygiene and cleanliness.
• Serving food to correct portion control outlined in agreed standards.
• Wash dishes, cutlery, tumblers, jugs, serving utensils, containers, tables and all other catering equipment in the dining and service areas; launder kitchen towels as necessary.
• Clean on a daily basis all catering areas to agreed standards.
• Undergo on and off the job training sessions as required by line management.
• Inform local management teams of any defects in equipment and/or premises not meeting Health & Safety and/or Food Hygiene Regulations Standards.
• Provide cover to another customer site within a reasonable geographical distance and with reasonable notice due to business requirements.
• Undertake any other duties that may be required for the effective operation of the Catering establishment; including cash collection and banking.
• Assist in the maintenance of all records, systems and procedures to ensure control of stocks and conformity with financial regulations and procedures.
• Undertake key holding responsibilities for a site with the flexibility to work at a number of different outlets onsite as required by Mitie management.
• Provide outstanding customer service through regular communication with customers, managers and other team members.
• Operate, utilise and manage relevant catering IT systems as appropriate.

• Previous catering experience within a similar environment would be desirable.
• Basic Food Hygiene and basic Health and Safety certificates are advantageous but not essential as full development and training will be provided.
• Appropriate level of numeracy/literacy/communication skills to perform role duties.
• Passionate about delivering great customer service.
• Ability to work well in a team and on their own initiative.
• Ability to adapt to change and take on different tasks as and when required.
• High standards and an eye for detail.
• Hard working, energetic and confident.
• Excellent organisational skills.
• Great time management.

Mitie