. This key leadership role oversees the day-to-day delivery of high-quality food services across multiple outlets including the All Ranks Diner, Air Crew Feeder, Mess Kitchens, and Costa Coffee Shop.
You'll ensure that every meal served meets the highest standards of taste, safety, and presentation while driving efficiency, compliance, and team engagement. Working closely with our General Manager and Head Chefs, you'll be central to maintaining excellence and consistency across our busy food service operations.
What you'll do:
Lead, plan, and manage catering services across all dining facilities at Middle Wallop.
Ensure service levels, KPIs, and contractual standards are consistently achieved and exceeded.
Drive operational excellence through the effective use of Sodexo systems (Drive, Leanpath, CRL trackers).
Maintain the highest standards of food quality, hygiene, and safety in compliance with Sodexo and legislative requirements.
Manage, train, and motivate a team of chefs, catering assistants, and kitchen porters.
Oversee menu planning, costing, and stock control to maintain budgetary targets and minimise waste.
Conduct business health checks and risk assessments, ensuring all safety documentation is current and relevant.
Support site-wide engagement, development, and performance initiatives.
Coordinate chef activity to meet demand efficiently while reducing agency labour.
Ensure accurate temperature checks, food safety logs, and adherence to Sodexo's Safety Management System (SMS).
Promote and deliver sales growth through marketing initiatives and quality customer service.
Act as duty manager on a rota basis, supporting weekend and holiday operations as required.
What you bring:
Proven experience in a catering management role, ideally within the soft FM or contract catering sector.
Strong leadership and people management skills, including training, performance management, and HR processes.
In-depth knowledge of food safety, hygiene, and health & safety standards.
Excellent communication, organisational, and numerical skills.
Ability to work independently and make sound decisions in a fast-paced environment.
Strong IT skills, including proficiency in MS Office (Word, Excel, Outlook).
Recognised catering qualifications such as BSc (Catering), MHCIM, HND, City & Guilds 706/1 & 2, or NVQ Levels 2 & 3, with Intermediate Food Safety certification (or equivalent).
Desirable
Experience working in a military or defence environment.
IOSH Managing Safely qualification or equivalent.
Previous experience managing multiple catering or retail outlets.
Strong understanding of Soft FM operations, including catering, hospitality, retail, and cleaning.
Proven track record of managing client relationships within a contract environment.
What we offer:
Working with Sodexo is more than a job; it's a chance to be part of something greater. You'll belong in a company and team that values you for you; you'll act with purpose and have an impact through your everyday actions; and you'll be able to thrive in your own way. In addition, we offer:
Mental health & wellbeing support
Employee Assistance Programme for personal, legal, and financial advice
24/7 virtual GP & lifestyle rewards
Discounts for you & family
Financial tools & retirement plan
Cycle to Work & Paid volunteering day
Ready to be part of something greater? Apply today!
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