Job Description

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Job Title: KYC Desk Relationship Manager - Central & Eastern Europe, Middle East and Africa (CEEMA)

Location: London

Corporate Title: Vice President

The Know Your Client (KYC) Desk Relationship Manager will be responsible for providing leadership across the KYC Desk function and managing the lifecycle of a Client through onboarding activities, by using the New Client Adoption (NCA) framework.

Primarily focused on Clients managed from the UK office where Client Coverage is provided by UK based personnel, the role will work closely with Fixed Income Currency (FIC) global teams to ensure that handoffs and dependencies are complied with, and that operational and performance targets are met \xe2\x80\x93 focusing on onboarding efforts for existing clients, and to deliver against targeted desk strategies.

What we\xe2\x80\x99ll offer you

A healthy, engaged, and well-supported workforce are better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That\xe2\x80\x99s why we are committed to providing an environment with your development and wellbeing at its centre.

Hybrid Working

We understand that employee expectations and preferences are changing. We have implemented a that enables eligible employees to work remotely for a part of their working time and reach a working pattern that works for them.

You can expect:

Competitive salary and non-contributory pension

30 days\xe2\x80\x99 holiday plus bank holidays, with the option to purchase additional days

Life Assurance and Private Healthcare for you and your family

A range of flexible benefits including Retail Discounts, a Bike4Work scheme and Gym benefits

The opportunity to support a wide-ranging CSR programme + 2 days\xe2\x80\x99 volunteering leave per year.

Your key responsibilities

Support the production of critical metrics and reporting which provide data related to performance, risk quantification and resource capacity

Review production throughput and analyse the data to help improve efficiency and turn-around times and force continuous improvement.

Address production blockers with the Case Managers and maker/checker teams

Understanding of the risk associated with specific entity / client types and evaluating the case risk as a result

Review new and existing regulatory and KYC requirements, understand the impact and be able to convey these to the business

Provide oversight of FIC Periodic Review files in a timely manner \xe2\x80\x93 apprising the business of any emerging risk to deadlines and escalating where required (production is delivered via an alternative team)

Your skills and experience

Managerial or leadership experience working within a Bank\xe2\x80\x99s Technology, Operations, Strategy and/or Front Office division, experience in leading KYC functions is advantageous

Relevant experience in Client On-boarding processes and requirements

Understanding of KYC, AFC, Foreign Account Tax Compliance Act (FATCA) and other regulatory requirements relating to financial products

Ability to manage and control detailed metrics, financials, risks, and issues

Excellent communication skills

Proven track record as a leader, able to work in virtual global teams and a matrix organisation

How we\xe2\x80\x99ll support you

Training and development to help you excel in your career

Flexible working to assist you balance your personal priorities

A range of flexible benefits that you can tailor to suit your needs

About us and our teams

Deutsche Bank\xe2\x80\x99s KYC Operations team is a global, cross divisional function, the primary role of which is to perform Know Your Client (KYC) due diligence activities for new clients, while periodically reviewing and updating existing client relationships meeting internal KYC policy and procedures standards, and external regulatory requirements.

is the leading German bank with strong European roots and a global network. Click to see what we do.

Our values define the working environment we strive to create \xe2\x80\x93 diverse, supportive and welcoming of different views. We embrace a culture reflecting a variety of perspectives, insights and backgrounds to drive innovation. We build talented and diverse teams to drive business results and encourage our people to develop to their full potential. Talk to us about flexible work arrangements and other initiatives we offer.

We promote good working relationships and encourage high standards of conduct and work performance. We welcome applications from talented people from all cultures, countries, races, genders, sexual orientations, disabilities, beliefs and generations and are committed to providing a working environment free from harassment, discrimination and retaliation.

Visit to discover more about the culture of Deutsche Bank including Diversity, Equity & Inclusion, Leadership, Learning, Future of Work and more besides.

Deutsche Bank