Job Description

Lab Support Team Member

Job Purpose:

To be responsible for provision of services to support assigned laboratories

and associated GMP areas within RB Hull R&D site.

Key Tasks and Responsibilities:

Undertake specific training if required by the business. Ensuring procedures are adhered to. To attend team/ client meetings, as required. To maintain and upkeep training file to ensure training and SOP's are up to date.
To provide cover in other roles within the team as required by lab support team

management.
Ensuring adherence to GMP, GDP standards of excellence at all times. Comply with all client policies / procedures / security. Responsible for own health and safety and all personnel in the vicinity. To provide a smart appearance including high standards of personal hygiene and
cordial behaviour. Full uniform to be worn.
Acting as point of contact for client queries and requests. To accurately complete the LST daily task tracker for assigned areas/ tasks. Distribution and removal of stability trays from assigned laboratory areas. Conducting the monthly scheduled GMP cleans of stability chambers. Ensure daily collection and disposal of hazardous and non-hazardous solvent waste from assigned labs. Ensure daily collection and disposal of contaminated and non-contaminated sharps
and glass waste from assigned labs.
Ensure daily replenishment of satellite stores with solvents, chemicals, and lab
consumables in a timely manner to avoid out of stock situations.
To highlight non-lab store items and raise to be requested on Quartzy website with
management.
Providing assistance with the monthly chemical disposal procedure, as required.. To complete daily checks of the R&D healthcare disposal store and manage pallets
due for disposal in a timely manner.
Cleaning of GMP areas, equipment, and pallets, as requested. Completion of any ad hoc work at the reasonable request of management.

Key Performance Indicators

No justifiable complaints from departmental leads / client staff within your scope of
works.
No issues and concerns highlighted in relation to health and safety. Trained to the required standard. Ensure compliance with statutory regulations relating to SSOW, H&S and KPI's. Initiative and ability to solve and escalate problems accordingly. A methodical and organised approach to work is essential to enable a proactive
service to be delivered.
To deliver a consistent level of service within the company's standards to contract
specification and agreed performance.
Deliver exceptional customer service to build long term relationships with colleagues and clients. Communicates to build relationships and interacts appropriately with others. Due to the nature of the Facilities function, professionalism and a confidential approach in all aspects of work is essential. Maintain a mature, confident, and responsive manner. Display initiative dealing effectively with issues unaided. Seeks to raise standards and works effectively and professionally with others to
achieve desired results.
Good deal of flexibility demonstrating willingness to attend site as directed and as per the site needs. Seeks to raise standards and improve quality of performance and service.

Skills Knowledge and Experience:

Essential:

Initiative and ability to identify, solve and escalate problems accordingly Basic numeric / literacy skills Excellent customer service Effective time management Good work ethic with the ability to support a team

Desirable:

General knowledge of best health and safety practices

Working Hours: 37.5

Monday - Friday 08.00 - 16.00 (due to the business needs a flexibility in hours will
be required)
Overtime is expected where exceptional circumstances occur. Bank Holidays are expected subject to clients' business needs and availability.

Location: Dansom Ln S, Hull HU8 7DS

Salary: 12.60