Job Description

The Role:

in this busy and varied role, amongst other activities you will be responsible for:

Preparing and issuing renewals to policyholders in line with regulatory requirements. Ensuring monthly renewal retention targets across all relevant insurance products are met, whilst adhering to regulations, by inbound and outbound renewal call handling Handling a range of enquiries from landlords Providing support to policyholders in relation to potential claims and liaising with insurers on their behalf. Establishing the needs of customers based on the individual risks they are seeking to insure Managing multiple incoming customer mailboxes and administrative processes to an SLA Liaising with partner insurers to obtain competitive rates on new risks to be insured. Managing and developing relationships with our broker clients to increase business and ensure growth of these schemes. Arranging policies for new and existing landlords, including requests from our third-party insurance brokers, via telephone, post and email

The Preferred Candidate will:

Have persuasive communication skills, be an effective negotiator, a confident decision-maker, possess first rate customer service skills, and IT literate. Able to work to timescales, you will be enthusiastic, be able to work independently and in a team, and results oriented. If you also remain cool under pressure, and are open to learning new things, this could be just the role for you!
Previous insurance experience and awareness of compliance/regulatory requirements is preferred.

Permanent

-

Full-Time

:

40 hours per week. On a shift pattern resulting in working 1 in every 2 Saturday mornings. We do not work on a Sunday or on Bank Holidays.

If targets are met there is a monthly performance bonus payable for this role.

About Us

InsureStreet (t/a as Canopy) acquired The Lettings Hub and Let Insurance Services Ltd in April of this year creating a group of complementary businesses. We work with a national network of letting agents and provide a range of services to help our customers, Landlords and tenants; using advanced tech platforms. One of our platforms (BOX), was 2024's Rental Management Platform of the Year, and we are one of the market leading providers of solutions to the private rental sector. We help over 350,000 tenants move home each year and protect millions of pounds of UK rent.

Based in Peterborough, we operate in a rapidly growing property services sector, specialising in referencing, insurance, tenancy compliance, credit control, and commissions. We pride ourselves on operational efficiency and innovative reporting in a fast-paced, tech-enabled environment.

Located on the Lynch Wood Business Park we offer our people a fun, friendly and flexible working environment with many benefits such as unlimited holiday, career / salary progression and we love rewarding our people with our recognition awards and schemes.

Selection decisions will be based on merit and suitability against the above criteria.

Come and join a great team of dedicated and hardworking people!

Job Types: Full-time, Permanent

Pay: 26,000.00 per year

Benefits:

Casual dress Discounted or free food Free parking On-site parking
Work Location: In person