Job Description

Job Title: Laundry - Manager

Job Reference: SEL/TUMBL

Contract Type: Full Time, Permanent

Salary: Competitive w/ benefits

Shift Pattern: Full time between 8am & 4pm Mondays to Friday (Flexibility may be required to cover holidays).

Location: Unit 2 , 41 Main Street, Cambuslang, Glasgow G72 4HB



Tumbl Laundry Lounge is an all-new laundry concept combining a self-service laundry and serviced washing in a comfortable, seated and conveniently placed retail unit. Serviced washing includes wash, dry and fold/iron.

It would be advantageous that the candidate has some experience in the laundry trade such that they can oversee the operations of the business relatively independently however it is not essential .

Located in the heart of Cambaslang you can expect to be a part of the local community providing a valuable and essential service to customers. As manager of the premises you can expect to be the everyday face of the brand and therefore must be hard-working, highly energised and possess the required experience in order to make a retail laundry operation successful.

Tumbl is part of a family-run retail business established in the 1980s .

What skills you will require

- Several years of experience in laundry operations and/or customer service roles

- Good spoken and written English

- Computer Literacy - excel, emails

- All-round knowledge of the laundry sector

- People Management Skills including training

- Ability to work independently and take responsibility for the operation as a whole

Duties

Serving customers by greeting them; educating them about the new concept and ensuring their needs are fulfilled

Becoming the face of the brand and being responsible for all operational aspects of the business - this includes cleaning and maintaining the self-service equipment, assisting with the serviced washing side of the business

Epos till operation; cash handling, banking

Booking system operations - recording customer orders in the system , ensuring jobs are tagged and identifiable, jobs are fulfilled on time to the highest on time

Build and maintain a motivated and positive workforce who provide an exceptional service to stakeholders.

Ensure a safe environment for the workforce including following policies on, but not limited to, health and safety, manual handling and COSHH.

Support with the recruitment and onboarding of laundry staff, as needed. Including developing front-of-house skills in colleagues

Creating and implementing employee practices and carrying out training to ensure high quality of work

Ability to work independently and take responsibility for the operation as required

We welcome applications by candidates who:

Take pride in serving customers innovatively and to a high standard

Enhance the retail chain's reputation by accepting ownership of task

Explore opportunities to add value to the business

Are reliable, determined and display leadership qualities

Work effectively in a team environment

Maintain high quality practices by implementing, following and enforcing standards

Are keen to learn and participate in new educational opportunities

Skills/Qualifications:

Customer Service, Safety Management, Dependability, Attention to Detail, Teamwork, Multi-tasking, Proactive, General Maths Skills, Quality Focus, Sanitation, Job Knowledge, Laundry Operaionts

If you meet the job criteria and have previous experience within the industry, we'd love to hear from you! Please attach your CV and we will get in touch.

Job Type: Full-time

Pay: 28,000.00-32,000.00 per year

Schedule:

8 hour shift Monday to Friday Weekend availability
Education:

GCSE or equivalent (preferred)
Experience:

Retail sales: 1 year (preferred) Retail management: 1 year (preferred) Management: 1 year (preferred)
Licence/Certification:

Driving Licence (preferred)
Work Location: In person

Reference ID: SEL/TUM
Expected start date: 05/08/2025