We provide housing related support services to customers with Learning Disabilities and/or on the autism spectrum to develop the skills and resources required to build resilience and live independently.
Key Responsibilities
Providing a flexible, responsive service which operates in a timely and person centred manner
Signposting customers to relevant sources of information, support, guidance and advice
Effectively working in partnership with external agencies for the benefit of customers
Accurately recording and capturing client risk information and contributing to the formation of risk management plans.
Adhering to the organisations health and safety policy.
Adhering to the organisations adult and children's safeguarding policy.
Follow the organisations incident management policy.
Completing and maintaining accurate records in line with the requirements (including detailed support plans and regular checks)
Ensuring all service delivery is non-judgemental and is delivered in line with equality and diversity requirements
Attending all training courses and delivering on the outcomes
Any other duties as required by the role
The benefits;
34 days annual leave, plus the option to purchase up to 5 additional days
Birthday leave
New Home leave
Life assurance (3 x salary)
Employee Assistance programme
Employee Wellbeing programme
Flexible Working options
About You
We are looking for people, who are flexible, reliable, and enthusiastic, dedicated and want to make a difference in people's lives. You will have responsibility for providing a person-centred service to a caseload of customers within the community and our supported housing. You must have effective communication skills, good administration skills and be computer literate. The role is challenging and varied which requires people who see social care as a vocation.
A working knowledge of legislation in regards to delivering support to vulnerable people is essential. Experience within social care as well as a good understanding of the challenges faced by people with mental health problems, learning disabilities and autism in the community and the Welfare Reform legislation is an advantage but not a necessity as full training will be provided. Successful candidate must always be able to portray professional standards.
Trident Group has over 60 years' experience of delivering homes, services and innovation for up to 8,000 people in over 3,600 homes in some of the most disadvantaged communities in the Midlands. The Group employs more than 750 staff, works with over 150 volunteers and provides training places and apprenticeships for many more. The Group has an annual turnover of more than 37m and owns assets close than 190m.
The Group consists of;
Trident Housing, which provides landlord services for the Group in respect of housing management and maintenance
Trident Reach, which is a registered care and support charity delivering trauma informed care and support services. These services include supporting people within registered care, domiciliary care, people with learning difficulties, those with mental health needs, young people at risk, older people, BME groups, people at risk of being homeless, those seeking employability, education and training opportunities and those fleeing domestic abuse.
Our Purpose:
Putting people and communities at the heart of our services and the safe homes we provide.
To deliver against our purpose we will be:
Trustworthy We earn trust by being open, honest, and being fair
Collaborative We work as one team to achieve our goals
Accountable We take responsibility and do what we say we will do
People Focused We will always put people at the heart of everything
Caring in all we do We care about providing a great service and helping people
As a Disability Confident Committed Employer, we have committed to:
ensure our recruitment process is inclusive and accessible
communicating and promoting vacancies
offering an interview to disabled people
anticipating and providing reasonable adjustments as required
supporting any existing employee who acquires a disability or long term health condition, enabling them to stay in work
at least one activity that will make a difference for disabled people
Applying
All applications must be accompanied with a current CV which will be used to assess your suitability for the role. Please ensure all the skills, experience and qualifications requested are clearly demonstrated in your CV as explained in the body of the advert.
All applicants must provide their right to work documentation at interview stage, such as a valid passport which will be verified to check your eligibility to work and live in the UK.
Relevant roles will be subject to a successful disclosure at an appropriate level from Disclosure and barring service (DBS).
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