Job Description

Job Summary

Red Balloons use Peer Support to give people a safe space to talk combining this with physical activity where possible to support people to improve their physical and mental wellbeing. All our Volunteers have lived experience of poor mental health so can offer an experienced listening ear. Monthly we have around 250 attendees at our Walk and Talk Groups and in 2024 we supported 385 individuals with their mental health.

Engagement with our services is increasing and we're recruiting more Volunteers and expanding our services. This means the workload in the office is increasing. We are, therefore, looking to add a Lead Administrator to our Team who also has finance experience.

Hours of Work: 24 hours per week (working pattern to ensure that office is covered on a full-time basis)

Salary: 25134 pro rata (actual salary 17238) per annum

12 Months Fixed Term Contract initially

6 weeks annual leave (pro rata for part-time)

Responsible to:

Operations Manager

What will you be doing?

As Lead Administrator you will be responsible for:-

Entering financial transactions onto our finance system (Xero)

Allocating transactions to the correct Project and expense category

Supporting the production of monthly Management Accounts

Using finance software to pull off reports as required by Ops Manager and CEO

Invoicing and bank reconciliation

Managing the collection of data around numbers of attendees at sessions and numbers of interactions across all Projects

Produce a monthly Report on attendees/interactions for the CEO

Attending meetings to take Notes as required

Manage Petty Cash

Create and manage a contacts database

Create and manage a resource database for signposting

Answer the phone, dealing with any requests for information or taking messages to pass onto the appropriate person

Organise walk schedule on a weekly/monthly basis and ensure that all walks are covered

Support Volunteer recruitment administration, ensuring that emails/paperwork are sent out in a timely manner and chase up when required

Post regularly on social media platforms as required by the organisation

Put together and manage the rota for messaging service throughout the week as required by the organisation

Organise zoom meetings for volunteer info sessions, training and any meetings as required by the organisation

Book rooms for meetings as required

Keeping track of all office equipment, stationery and marketing materials to ensure its available/reordered when required

Help with organising volunteer forums, community committees and other meetings eg, catering, equipment, etc.

Any other duties commensurate with the role and as required by the Charity

A Laptop/Notebook will be supplied by Red Balloons and will remain our property.

You will have/be:-

At least 3 years' experience of working as an Administrator in a busy office

A minimum of 2 years' experience of finance/bookkeeping

Experience of a cloud based bookkeeping system (minimum 1 year)

Excellent IT Skills - MS Office - Word, Powerpoint, Excel, Email

Excellent organisational skills

Compassionate, empathetic and patient

The ability to encourage, support and motivate people

To be non-judgemental and to take a positive approach to all people

To be able to confidently represent Red Balloons in any forum

To Apply send CV with Covering Letter to admin@redballoons.co.uk

Job Type: Part-time

Pay: 17,238.00 per year

Expected hours: 24 per week

Benefits:

Free parking On-site parking
Schedule:

Monday to Friday
Language:

English (preferred)
Work Location: In person

Application deadline: 23/07/2025
Reference ID: LA/0725