Job Description

40,850 per annum (prorated) + Excellent Benefits

22 hours per week

The role is office and field based (hours are flexible).

Closing Date:

11th November 2025

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An exciting opportunity has arisen to join Milestones Trust as our Lead Auditor.

We're looking for a detail-oriented and values-driven professional to lead our Quality Auditing function. This is a key role in ensuring that the Trust continues to deliver high standards of care and support, while meeting regulatory requirements and driving continuous improvement.

You'll lead a small team of auditors, manage audit schedules, and work closely with services across the Trust to gather feedback, assess performance, and share best practice. Your work will directly contribute to improving outcomes for the people we support.

Why join us?

Milestones Trust is committed to delivering high-quality, person-centred care. As Lead Auditor, you'll play a vital role in ensuring our services meet the highest standards and continue to evolve. You'll be part of a supportive, forward-thinking team that values integrity, learning, and impact.

What you'll be doing:

Leading and supporting the Quality Auditors team, including line management and development. Managing audit schedules and assignments across all Trust services. Conducting quality and GDPR audits (both desktop and onsite). Ensuring auditing tools are compliant with CQC, GDPR and other relevant standards. Streamlining audit tools and processes to support digital transformation. Capturing and analysing performance data using electronic systems in use across the trust. Producing clear, insightful reports and presenting findings to stakeholders. Gathering feedback from people we support through audits, surveys, and visits. Identifying and sharing best practices across services. Supporting services during inspections, including pre- and post-inspection input. Travelling to services across Bristol, South Gloucestershire, North Somerset, BANES, Swindon, and Wiltshire as required.

What we're looking for:

Experience in quality auditing or compliance roles, ideally within health or social care. Experience in effective team management Strong understanding of regulatory frameworks (CQC, GDPR). Excellent analytical and reporting skills. Confident communicator with the ability to engage a wide range of stakeholders. A proactive, solution-focused mindset with a commitment to continuous improvement. Ability to work independently and as part of a collaborative team. Comfortable using remote collaboration tools in a hybrid working environment.

Here at Milestones Trust we recognise that without the hard work, commitment and passion of our staff, we wouldn't be the charity we are today. That's why we are committed to rewarding you with a competitive pay and benefits package including:



34 days Annual Leave Entitlement (including all recognised public holidays) Get paid when you want - Access your money as you earn it and request your earnings before payday using Dayforce Wallet. Refer a Friend Scheme earning you up to 750 Company pension scheme, to help grow your retirement pot Generous Occupational Maternity/Paternity pay Learning and development opportunities for you to build your career Health Cash Plan on completion of probation giving you access to a minimum of 695 cash back for health treatments e.g. Dental, Therapies, Optical, Maternity/Paternity, NHS Prescriptions etc.

We pride ourselves with being able to offer staff opportunities to develop and progress their careers within the Trust.



For an informal discussion about the role please contact Dru Phillips on 0117 907 9300.



Please refer to our Refer a Friend policy for full details of eligibility and terms.

Milestones Trust is committed to the safeguarding and welfare of all the individuals that it supports, it expects the same commitment from all employees. If successful at interview an enhanced DBS check will take place. (Formerly CRB) A criminal record is not necessarily a barrier to recruitment. Committed to Equality and Diversity for all. Registered Charity No. 294377.