Job Description

Job Overview

The Lead Carer with Admin Duties will support the Leicester branch of K2 Care by delivering high-quality personal care in the community while also assisting with day-to-day office and administrative functions. This hybrid role is ideal for a senior carer who can confidently provide support to service users and also maintain accurate records, help with rotas, and support service coordination in the office.

Duties

Care Duties Deliver personal care and support as per care plans Liaise with clients and families in a professional and compassionate manner Report concerns, incidents or changes in condition to the Service Lead Support new carers through buddying, mentoring and modelling best practice Assist with spot checks and service quality observations

Admin Duties

Support rota coordination and adjustments under guidance from the Service Lead Maintain accurate and confidential records of care, incidents, and staff performance Complete initial assessments, update records, carry out reviews Follow up on missed calls and ensure prompt reporting and resolution Help update risk assessments, care logs and schedules as required Answer office calls, take messages, and support day-to-day operations when in office

Qualifications

Qualifications: Care Certificate and Level 2 Diploma in Health and Social Care (Level 3 preferred) Experience: Minimum 2 years in domiciliary care; previous admin or coordinator support experience desirable Knowledge: Understanding of person-centred care, confidentiality, and safeguarding Skills: Strong written and verbal communication; basic IT proficiency (Word, Excel) Values: Reliable, organised, professional, caring attitude IT Literacy: Able to input and retrieve data from digital systems Desirable: Experience using care planning systems and rota tools (Birdie) Driver with Vehicle access
Join our team of dedicated professionals who are committed to making a difference in the lives of those we serve. Your compassion and skills can help provide the highest standard of care for our clients.

Job Types: Full-time, Part-time

Pay: 22,000.00-28,000.00 per year

Expected hours: 15 - 30 per week

Benefits:

Casual dress Company pension Free parking On-site parking
Schedule:

Flexitime Monday to Friday Weekend availability
Work Location: Hybrid remote in Leicester LE2 2BE

Reference ID: Lead Carer with Admin Duties
Expected start date: 01/08/2025