Job Description

We are looking for a compassionate leader to join our team of highly skilled chaplains. Together this team will ensure appropriate spiritual, pastoral and religious care is extended to all patients, their families and our staff across hospitals in Northumberland and North Tyneside.We are looking for someone who can steer the development of our multi-faith chaplaincy service, provide day-to-day leadership to a busy team of paid and volunteer chaplains and play an active role in delivering care at the bedside.Main duties of the job

• Managing a trust-wide Chaplaincy Service providing spiritual, pastoral and religious care to patients, their families and staff.
• Responsible for a team made up of paid chaplaincy staff and volunteers based at a variety of hospitals sites in Northumberland and North Tyneside.
• Must maintain endorsement to practice as a healthcare chaplain by being authorised by an appropriate faith or belief group
• Will be required to liaise closely with other managers, service leads and clinicians.
• Will undertake appropriate financial management to ensure the department is managed within budget

About usWe manage three major locality hospitals at North Tyneside, Wansbeck and Hexham, plus a number of smaller community hospitals and clinics from Tynemouth to Berwick on Tweed, covering one of the largest geographical areas of any NHS trust in the country. Leading in innovation and quality - opening a state of the art Northumbria Specialist Emergency Care Hospital, the first of its kind in England. Do you want to work in one of the best performing NHS organisations in England? Work in an organisation that supports its staff and focuses on staff experience as much as it does the experience of its patients? You can live and breathe in an area that has the cleanest air, cost effective living, great nightlife, some of the best schools with a wealth of history available on your doorstep. Sound too good to be true? Well it isn't, this is what you get when you work for Northumbria Healthcare, this is the Northumbria Way! Please read 'applicant guidance notes' before submitting your application.Date posted29 April 2025Pay schemeAgenda for changeBandBand 7Salaryxc2xa346,148 to xc2xa352,809 a year Per annumContractPermanentWorking patternFull-time, Flexible workingReference number319-7132626JNJob locationsTrust-wideNorth TynesideNE29 8NHJob descriptionJob responsibilitiesThe post holder is required to provide spiritual, pastoral and religious support to patients, relatives, carers and staff.The Chaplaincy Team Leader leads a trust-wide team of chaplains who provide a 24-7 service. The team work flexibly across a variety of trust locations and many of the team work on a part-time / voluntary basis. Highly developed communication skills are required to lead this teamThe post holder will be required to build and maintain positive working relationships between the trust and the local community and in particular the different faith communities and belief groups.There is a regular ongoing need to communicate with distressed patients, relatives and carers, therefore the ability to empathise, listen, communicate and respond sensitively and appropriately in emotive, sometimes hostile, circumstances is required.Providing support to front line staff who seek the support of the hospital chaplains sometime in distressing circumstances is also a requirement for this post.Liaises with colleagues in multi-disciplinary teams regarding the palliative care of patients.Is required to anticipate barriers to effective communication and take action to improve communication. Barriers may occur when for example, the patient has a hearing impairment, aphasia due to stroke, dementia, cognitive impairment or when English is not a first language.Needs to be able to respond effectively to complex issues when answering questions regarding suffering or the purpose of life and death.As a manager, there is a requirement to demonstrate skills in negotiation, persuasion and motivation in dealing with colleagues, health care professionals and senior managers.Ability to contribute to written reports and departmental policies.Effective communication skills are needed to explain and implement changes to service delivery, operational procedures and policies which can be contentious and require agreement and co-operation with individual staff and staff groups.Skilled communication is required to reach agreement/consensus in implementing service changes arising from a response to local and national guidance, organisational policy, legislative and regulatory changes. Job descriptionJob responsibilitiesThe post holder is required to provide spiritual, pastoral and religious support to patients, relatives, carers and staff.The Chaplaincy Team Leader leads a trust-wide team of chaplains who provide a 24-7 service. The team work flexibly across a variety of trust locations and many of the team work on a part-time / voluntary basis. Highly developed communication skills are required to lead this teamThe post holder will be required to build and maintain positive working relationships between the trust and the local community and in particular the different faith communities and belief groups.There is a regular ongoing need to communicate with distressed patients, relatives and carers, therefore the ability to empathise, listen, communicate and respond sensitively and appropriately in emotive, sometimes hostile, circumstances is required.Providing support to front line staff who seek the support of the hospital chaplains sometime in distressing circumstances is also a requirement for this post.Liaises with colleagues in multi-disciplinary teams regarding the palliative care of patients.Is required to anticipate barriers to effective communication and take action to improve communication. Barriers may occur when for example, the patient has a hearing impairment, aphasia due to stroke, dementia, cognitive impairment or when English is not a first language.Needs to be able to respond effectively to complex issues when answering questions regarding suffering or the purpose of life and death.As a manager, there is a requirement to demonstrate skills in negotiation, persuasion and motivation in dealing with colleagues, health care professionals and senior managers.Ability to contribute to written reports and departmental policies.Effective communication skills are needed to explain and implement changes to service delivery, operational procedures and policies which can be contentious and require agreement and co-operation with individual staff and staff groups.Skilled communication is required to reach agreement/consensus in implementing service changes arising from a response to local and national guidance, organisational policy, legislative and regulatory changes.Person SpecificationEssentialEssential

• Educated to degree level
• Specialist knowledge of a range of religions, faiths and cultures acquired through theoretical training/practical experience
• Computer literate for a range of software including word, excel and power point

Desirable

• Recognised Counselling qualification
• Full registration with the UK Board of Healthcare Chaplaincy

ExperienceEssential

• Substantial experience in providing spiritual care / chaplaincy
• Demonstrable knowledge of National Health Care Chaplaincy standards
• Knowledge of bereavement issues
• Substantial experience in providing spiritual care / chaplaincy

Desirable

• Previous line management experience
• Previous working experience as a Healthcare Chaplain either full or part-time
• Experience of and ability to implement major change

Person SpecificationEssentialEssential

• Educated to degree level
• Specialist knowledge of a range of religions, faiths and cultures acquired through theoretical training/practical experience
• Computer literate for a range of software including word, excel and power point

Desirable

• Recognised Counselling qualification
• Full registration with the UK Board of Healthcare Chaplaincy

ExperienceEssential

• Substantial experience in providing spiritual care / chaplaincy
• Demonstrable knowledge of National Health Care Chaplaincy standards
• Knowledge of bereavement issues
• Substantial experience in providing spiritual care / chaplaincy

Desirable

• Previous line management experience
• Previous working experience as a Healthcare Chaplain either full or part-time
• Experience of and ability to implement major change

NHS