Job Description

Team:

Professional Services

Country:

United Kingdom

Remote Work Available:

Yes




Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.

At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company - we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.

As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.

Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

The Role

Are you a passionate and curious individual with a relentless drive for delivering successful software implementations? Do you enjoy tackling large-scale, complex problems and leading high-energy teams focused on transforming the way Life Sciences companies bring drugs to market?

We are looking for a senior, self-motivated Lead Consultant to join our Professional Services team. You'll be at the forefront of our mission, leading a team of Veeva colleagues and working side-by-side with one of our key enterprise customers. As a primary customer liaison, you will build long-term relationships and act as a customer advocate, guiding them in the adoption of industry best practices and providing value through agile delivery.

You'll leverage your existing background in Life Sciences software implementation and program/project management while innovating and developing novel approaches to project delivery. You'll be responsible for empowering enterprise companies with best-of-breed cloud-based technology.

What You'll Do

Lead a key enterprise customer in the IT Operations and implementation of Veeva Quality Cloud suite Manage a multi-year, multi-phased global implementation program, overseeing all aspects of program and project management, including resource planning, team leadership, project tracking, and forecasting Act as the primary customer liaison, managing all communication and relationships between the project team, customer, and internal stakeholders Oversee customer release management programs and IT operations for Veeva Quality Cloud suite Analyze customer requirements and new product features to develop customer adoption and enhancement roadmaps Mentor project teams and junior consultants within the Quality Services organization Guide customers in adopting Quality Cloud and industry best practices as part of post-implementation programs focused on continuous improvement

Requirements

8+ years of experience in IT Project Management, Consulting, or Product Management, with a proven track record of leading system implementation projects Experience leading large-scale Enterprise projects Proven ability to work both independently and in teams in a fast-paced environment Experience in assembling, planning, resourcing, budgeting, and leading project teams Experience designing and executing on effective project governance models for large enterprises Strong technical affinity and/or hands-on experience with software implementation Excellent verbal and written communication skills and the ability to engage with senior/executive-level stakeholders Good understanding of SaaS and GxP principles Ability to travel 25-50%; easy access to an airport Must be legally authorized to be employed in the EU. Veeva Systems does not anticipate providing sponsorship for employment visa status for this position

Nice to Have

Direct experience with eContent Management systems such as Veeva Vault, TrackWise, OpenText, Point, Documentum, MasterControl, EtQ, FirstDoc/FirstPoint, or NextDocs Experience in the Life Sciences Quality, Clinical, Regulatory, and/or Drug Safety spaces PMP, Prince2, or Agile Scrum Master certification Experience with Agile methodology and/or ACP Certification Change management experience Experience with PMO organizations

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Veeva's headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.

As an equal opportunity employer, Veeva is committed to fostering a culture of inclusion and growing a diverse workforce. Diversity makes us stronger. It comes in many forms. Gender, race, ethnicity, religion, politics, sexual orientation, age, disability and life experience shape us all into unique individuals. We value people for the individuals they are and the contributions they can bring to our teams.

If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at talent_accommodations@veeva.com.
Work Where It's Best for You


Work Anywhere means you can work in an office or at home on any given day. It's about getting the work done in the way and place that works best for each person. This applies across all locations and departments.



Work Anywhere does not mean work at any time. We have predictable core hours where employees are generally available for meetings and collaboration. Employees are focused and available during core hours.



We invest in our offices to make them places where our employees like to go. If you work in the office three or more days a week, you will have a dedicated office workspace. Our offices function as hubs to draw people in, create social bonds, and where random connections and mixing of ideas happen. We're investing more in offices, culture, and offsite meetings, not less.



Product teams are organized in regional product hubs for optimal collaboration and live within a time zone of their hub. Our current product hubs are located in Pleasanton, Columbus, Boston, Kansas City, New York City, Raleigh, and Toronto. We create opportunities for teams to get together in person regularly.



Customer-facing roles, such as Sales and Professional Services, live near and/or travel to their customers.



When an employee moves within a country it does not cause a change in salary. Where you live impacts you and your family. Not knowing if your compensation will change if you move can cause stress and uncertainty for everyone. We wanted to eliminate that.



Work at Veeva. Work where it's best for you.