Job Description

We are looking for a Lead Delivery Manager to drive the successful delivery of complex, high-risk digital products and services to support preventative , community, and mental health digital services .



You will be at the forefront of Agile and Lean practices, ensuring high standards of delivery while fostering a culture of continuous improvement.



This is a hands-on leadership role, requiring expertise in coaching teams, optimising workflows, and tackling organisational challenges. As the main point of escalation, you will work closely with senior stakeholders to align delivery with business objectives.



If you are a strategic thinker with a passion for Agile delivery, digital transformation, and leading high-performing teams, we want to hear from you.



Lead the delivery of complex digital products and services, ensuring high performance and continuous improvement.



Coach and mentor teams in Agile methodologies, embedding best practices in your team and contributing to the regular release of product iterations .



Optimise delivery flows, unblock challenges, and enhance team effectiveness through agile planning and execution.



Engage with stakeholders at all levels, managing expectations, influencing decision-making, and aligning priorities with business needs.



Be a proactive member of the Agile community of practice, sharing expertise and shaping delivery strategies for the organisation .



Drive user-centred service delivery, ensuring products meet the highest standards of quality and efficiency.



Oversee budget management, supplier contracts, and commercial negotiations to ensure value for money.



The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.



Digital Health and Care Wales (DHCW) is an expert national body and part of NHS Wales. We work in partnership with NHS Wales colleagues and other key stakeholders to provide national digital and data services which support the delivery of health and social care in Wales. Modern health and care services depend on good digital tools, data and information. DHCW runs or works with more than 100 services and delivers major national digital transformation programmes to support this. In addition, DHCW provides expert advice in relation to cyber security and information governance. We give frontline staff the digital tools which help them provide safer and more efficient care. We are also giving patients and the public digital tools to better manage their own health and wellbeing, empowering people to live healthier lives. We put people at the heart of what we do, working to the highest standards to deliver quality and make digital a force for good in health and care.



Working for DHCW offers lots of employee benefits, including flexible working, a competitive salary, 28 days of annual leave plus Bank Holidays and opportunities for career development. We are committed to recognising and celebrating our staff as the most valuable part of our organisation.



You will be able to find a full Job description and Person Specification attached within the supporting documents or please click "Apply now" to view in Trac