Job Description

Senior Technical Manager - Full-Stack Development & IT Operations

10+ years of experience required | London/Hybrid

About the Role

Join our team as the Senior Technical Manager working across development, AI integration, architecture, and IT operations for a group of specialist loss registration companies including The Art Loss Register, The Watch Register, The Equipment Register, and The Classic Car Register.

You'll build and maintain specialised web applications and customer services that help recover stolen and lost property, working closely with auction houses, dealers, law enforcement and international markets.

Working directly with the Director of I.T., you'll help manage a small development team, architect technical solutions, drive AI integration initiatives and maintain production systems.

You will also manage office IT infrastructure across our companies, providing in-person support and dealing with hardware issues when they arise whilst managing Entra ID/Azure AD licenses and maintaining the configuration of staff's devices keeping systems in-line with ISO 27001 policies.

This role includes occasional travel to our Delhi (India) and Westbury (UK) offices. With regular visits and call-outs to our main London (UK) office.

Core Technical Skill Requirements

Application Backend

PHP 8.x & Symfony Framework - Modern MVC architecture, service container, dependency injection Doctrine ORM - Complex entity relationships and query optimisation WordPress - Custom plugin/theme development for customer-facing services MySQL/PostgreSQL/MS SQL Server - Advanced SQL, performance tuning, migrations
Application Frontend

Modern JavaScript (ES6+) - Async/await, promises Stimulus JS & Turbo (Hotwired) - Lightweight reactive interfaces Webpack 5 & Sass/SCSS - Asset compilation and preprocessing Bootstrap & responsive design
DevOps & Infrastructure

Docker & Kubernetes - Container orchestration, Helm charts, deployments Cloud Platforms - Kubernetes on multiple providers, AWS (S3, SES) CI/CD - GitHub action pipelines, automated testing and deployment
AI & Innovation

Symfony AI - Custom AI model integration and agent development Problem-solving - Architecting solutions for complex technical challenges Technical strategy - Evaluating and implementing emerging technologies
Office IT & Systems

Networking - Physical office network management, WiFi, TCP/IP, DNS, SolarWinds/Cisco, VPN configuration Microsoft 365 - Administration, user management, security policies Office Infrastructure - General IT support and system maintenance
Architecture & Patterns

Message Queuing - Symfony Messenger, RabbitMQ for asynchronous processing Caching - Valkey for performance optimization RESTful APIs - Design and integration Security - Authentication, RBAC, 2FA implementation, ISO 27001 and other security compliances

Key Responsibilities

Technical Management - Collaborate with Director of I.T. on architecture and technical direction Developer Management - Co-manage and mentor a small development team Innovation - Research and implement AI solutions and emerging technologies Solution Architecture - Design approaches to complex technical challenges Operations - Maintain production systems and respond to outages IT Management - Oversee office IT infrastructure and Microsoft 365 environment Collaboration - Occasional travel to Delhi office for team coordination

What Makes This Role Unique

You'll work on domain-specific search algorithms for art, watches, equipment, and vehicles, complex multi-criteria scoring systems, custom AI models, and case management workflows that directly support recovery operations and law enforcement.

This is a rare opportunity to combine hands-on development with technical management and meaningful impact across multiple industry-leading registration services.

Bonus: Experience of database management, and multi-application infrastructure is highly valued.

Job Type: Full-time

Pay: 50,000.00-55,000.00 per year

Benefits:

Company pension Private medical insurance Work from home
Work Location: Hybrid remote in London EC4V 6EB