The role is responsible for the execution of the day-to-day technical requirements in the workspace, ensuring compliance to SOPs, KPIs and SLAs. A key aspect of this role is to work hand in hand with the wider workspace team to deliver a resilient and consistent engineering service that supports the wider team goal of delivering an excellent workplace experience to our client's colleagues and their guests.
Leadership / Colleague Management/ Team Participation
Responsible for assisting Workspace Engineering Shift Leader in building and encouraging an environment that supports teamwork, co-operation, service and performance excellence and personal success on their shift, along with assisting in day-to-day tasks
Assist the Workspace Engineering Technicians proactively providing technical support and guidance, setting clear direction and supporting them to achieve delivery
Lead the account vision and purpose and translating it into deliverables and tangible ways to demonstrate their contribution
What your day-to-day will look like:
Operationally
Comply with all requirements of the Client contract and meet or exceed Key Performance Indicators
Operate all systems within the buildings in a competent, effective, and efficient manner (including HV operations where required).
Ensure regular plant inspections, works inspections and audits are carried out to drive operational excellence across the site.
Monitor and operate building automation systems (BAS) including HVAC, lighting, security, fire alarm, and energy management systems
Respond to system alerts and alarms, diagnosing and resolving issues or escalating as needed
Perform routine inspections and preventative maintenance on smart building technologies and equipment
Troubleshoot IoT devices, sensors, controllers, and network connectivity issues
Execute programming changes to building systems as directed by engineering team
Monitor energy usage patterns and implement efficiency measures according to established protocols
Document all maintenance activities, system adjustments, and technical issues in digital management systems
Coordinate with vendors and contractors for specialized maintenance and repairs
Respond to occupant comfort requests and technical support needs during shift
Maintain comprehensive knowledge of building systems integration and dependencies
Desired or preferred experience and technical skills:
HV/LV authorised person AP15 - Refresher training can be provided
Current Edition IEE: Wiring and Installation Regulations or equivalent Mechanical engineering qualification
HNC & HND in an engineering discipline
Confined Authorised person - Refresher training can be provided
Mechanical Pressure authorised person - Refresher training can be provided
experience with building automation systems and integrated smart building technologies
Basic programming and configuration skills for smart building systems
Strong troubleshooting abilities and analytical thinking
Proficiency with computerized maintenance management systems (CMMS)
Required Skills and Experience:
City & Guilds Level 3 NQV in electrical/mechanical discipline
Has worked within a Critical Engineering Facility
Strong PC literacy and able to manage daily activities using various systems, such as BMS, and other computerized control/monitoring system
Location:
A site-based role, working on a shift pattern - 12hrs, nights and days (7am - 7pm)
Located on site at the client's offices
If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!
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