to join our Engineering team. This role will serve as the
primary technical point of contact
for our customers, providing expertise and resolution of issues related to generator electrical, mechanical, and auxiliary systems.
The successful candidate will demonstrate strong technical capability, customer focus, and the ability to work within a
multidisciplinary engineering environment
that includes gas and steam turbine operational aspects. This position also supports the Engineering Manager and wider engineering team across a range of customer support activities.
Key Responsibilities
Provide
technical expertise and problem resolution
for generator systems and associated auxiliaries.
Support generator
operation, maintenance, commissioning, and outage activities
at customer sites.
Prepare and deliver
technical reports, specifications, and presentations
in line with engineering standards and customer requirements.
Conduct
troubleshooting, verification, and root cause analysis
, ensuring effective corrective and preventive measures.
Liaise between field and design teams to address technical challenges and drive resolution.
Collaborate with procurement teams on technical specifications, RFQs, and vendor qualifications.
Build and maintain
strong customer relationships
, ensuring issues are communicated and resolved in a timely and professional manner.
Represent the company during inspections, customer meetings, and technical reviews, upholding the highest standards of professionalism and integrity.
Candidate Profile
Bachelor's degree or higher
in Mechanical or Electrical Engineering.
Proven experience in
generator design, operation, repair, or commissioning
.
Strong knowledge of
generator mechanical components
(bearings, seals, rotor components, end-windings, etc.).
Experience with
large rotating machinery
; familiarity with gas and steam turbines is advantageous.
Demonstrated ability to write
technical reports, specifications, and procedures
.
Strong
analytical and problem-solving skills
, with effective communication across multiple levels of the organization.
Customer-focused mindset with proven ability to manage urgent and complex technical requests.
Proficiency in MS Office (Word, Excel, PowerPoint).
Fluency in business English; Japanese language skills are beneficial but not essential.
Willingness to travel internationally up to 50% and to support urgent customer requirements outside of standard working hours.
Why Join Us
This is an excellent opportunity to work within a
global engineering environment
, supporting critical power generation projects and contributing to the reliability of essential infrastructure. The role offers:
Exposure to multidisciplinary engineering across generators, gas turbines, and steam turbines.
Opportunities for professional development and international experience.
Competitive compensation and benefits package.
A collaborative culture built on
technical excellence, integrity, and customer focus
.
Mitsubishi Power headquartered in Yokohama, Japan, is a global leading company in the field of thermal power and environmental technologies. We can handle the entire production process from the development, design, manufacturing, construction and commissioning to after-sales service for thermal power plants.
The company has a total of 66 subsidiaries across 17 countries and was established as a joint venture in February 2014, bringing together the thermal power divisions of Mitsubishi Heavy Industries Ltd. and Hitachi Ltd.. Mitsubishi Power employs 18,300 staff worldwide and provides solutions for the improvement of operating thermal power generators using the latest digital technology.
Mitsubishi Power Europe is a 100% subsidiary of Mitsubishi Power. As a leading global company in the field of thermal power generation systems and environmental technology, we will continue to meet the expectations of our clients based worldwide in order to contribute to the future of a sustainable society.
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