Job Description

Lead Senior Support Worker



Salary: 13.85 per hour



Location: Launceston



Contract/hours: 37.5 hours



Are you ready to have a meaningful impact on someone's life?



Are you compassionate to others?



Are you dedicated to making a difference? Then we want to hear from you.



As a Lead Senior Support Worker, you'll be pivotal in supporting individuals with daily living, safeguarding their wellbeing, and helping them achieve their aspirations. You'll also take on senior responsibilities, including leading teams, supervising staff, and ensuring quality support services.

You will need to have a Full UK Driver's Licence for this role!

Key Responsibilities


Provide tailored, person-centred support to individuals based on their unique needs and goals.

Support daily activities like budgeting, cooking, personal care (if required), and community engagement.

Build and maintain positive relationships with family, friends, and other professionals.

Lead handovers, supervise staff, and assist with scheduling and rota management.

Model best practices and help induct and mentor team members.

Safeguard vulnerable adults, report concerns, and follow safeguarding procedures.

Maintain accurate records, including financial documentation and support plans.

What skills you will bring


Experience in social care or supporting individuals.

Supervisory experience and the ability to motivate a team.

NVQ Level 2/3 in Care (or willingness to achieve it).

Strong written and verbal communication skills.

Basic IT and numerical skills.

Passion for promoting dignity, respect, and independence.

Flexibility to work evenings, weekends, sleep-ins, and nights.

A commitment to ongoing training and development.

In return, we will help you build a rewarding career along with the following benefits;


Enhanced company sick and maternity/paternity pay

Your wellbeing matters to us, so we provide 2 wellbeing days per year

Time and half for bank holiday working

Access to Blue Light Discount Card and Costco membership


Access to free occupational health, physiotherapy, counselling, wellbeing and advice services

Fully paid training and access to nationally recognised qualifications/apprenticeships

Generous annual leave allowance, so you can balance your work and personal life.

Our UR STARS recognition program rewards for individuals and teams who go above and beyond.

Work place pension scheme

Long service awards recognising loyalty to the people we support and the organisation

Travel to work scheme (season ticket loan)

Access to an online shopping platform with discounts from over 3,500 retailers

United Response is not just a social care provider - we're a well-respected charity dedicated to championing the rights of people with learning disabilities, autistic people and those with mental health needs. Our mission is to empower these individuals to live, work, and actively participate in their communities, free from discrimination and unnecessary obstacles. In everything we do, we strive to be Creative, Strong, Honest, Responsive, and United.



United Responses' culture of inclusion, and our focus on health and wellbeing and working models helps ensure that everyone - regardless of background - feels included and can be the best they can be. We will treat everyone with dignity and respect and we want to recognise all parts of a person's identity. We believe we are made stronger by the unique capabilities and qualities that each person brings to our organisation and we invest in our employees to inspire confidence and help everyone realise their full potential.



United Response is proud to be an equal opportunity workplace. We are committed to the Mindful Employer values and are a Disability Confident Leader, providing support to applicants with mental and or physical disabilities including guaranteeing an interview for disabled applicants who meet the minimum criteria.