Job Description

Calex is a specialist training and consultancy organisation partnered with several leading automotive manufacturers. We are currently seeking to recruit a

Technical Training Lead

at

Henry Ford Academy

in

Scotland

.

Ford UK is seeking a dedicated and experienced Technical Training Lead to spearhead the delivery and coordination of Apprenticeship and Adult Technical training at the Henry Ford Academy Scotland. This pivotal role is central to Ford UK's commitment to talent development, focusing on delivering manufacturer-specific technical training to apprentices and experienced dealer technicians across the Ford UK dealer network. You will ensure high-quality, relevant training that translates directly into improved dealer performance and customer experience.

Key Responsibilities:

Lead and deliver a blend of in-person and virtual technical training courses. These courses will cover workshop automotive diagnostic and repair procedures for a diverse audience of technicians and delegates across all levels within the Ford UK dealer network.

Research the latest vehicle technologies to enhance training content, identifying essential and supplementary knowledge relevant to the UK market. Collaborate with the Development Team to maintain high standards and integrate research findings into the curriculum.

Foster a supportive and engaging learning environment, encouraging questions, knowledge sharing, and utilising diverse teaching methods, including hands-on and instructor-led approaches.

Ensure training delivery, assessment, and reviews align with agreed Apprenticeship Delivery Frameworks and UK education/skills standards. Maintain accurate records of apprenticeship progress and coaching interventions.

Build and maintain strong relationships with delegates, the Ford UK dealer network, Ford Specialists, Ford of Britain teams, FCSD, and the wider Ford UK Academy team to deliver effective training services. Work with key stakeholders and clients to align training with business needs.

Contribute to the internal quality assurance of Ford UK technical training programs. Regularly review delegate and dealer feedback, implementing corrective actions and improvements.

Support the Head of Learning & Development in demonstrating a tangible Return on Investment (ROI) of training to the Ford UK Dealer Network and Ford of Britain Training Manager.

Regularly assess and refine career pathways for key technical job roles, ensuring all critical learning objectives are met.

Support the development of manufacturer's trainer materials and guides using desktop publishing and office IT systems. Collaborate with Digital and LMS departments to ensure an accurate and effective blended learning platform for the dealer network.

Actively promote technical training programs to ensure continued business growth and delegate placements.

Maintain an expert level of industry knowledge and experience through continuous professional development.

Training Delivery Specifics:

Deliver an agreed number of training days annually for adult and apprentice technical training.

Collaborate with Apprentice Operations and Learning Performance Teams to ensure a consistent schedule of courses.

Meet Ford UK standards and Henry Ford Academy KPIs.

Support robust evaluation processes to demonstrate improved personal and business performance post-training.

Provide expert support and coaching to the technical training team.

Deliver "Train the Trainer" (T3) events as required.

Ensure timely incorporation of the latest industry changes into training programs.

Communication & Advocacy:

Create and agree on customer communications to promote courses to the Ford UK dealer network.

Brief the wider Ford UK Academy team, especially the Learning Performance team, to confidently advise customers on appropriate training routes.

Maintain accurate and informative course brief documentation.

Act as a passionate advocate for the Ford UK Henry Ford Academy and the Ford Brand.

Collaborate strategically with all Ford UK Heads of Departments to align expectations and achieve shared objectives.

About You

Proven experience in training delivery and design, evidenced by a recognised training qualification (e.g., TAP, CITP) or multiple years of experience in technical training roles.

Strong automotive background, with mid-level experience in training design and delivery within a dynamic environment. A strong preference for experience within the UK automotive industry, particularly with Ford products and technologies.

Experience in a Service Technician environment with detailed knowledge of vehicle systems/Ford Systems and technical knowledge, including high voltage systems (advantageous).

Experience delivering technical apprentice programs, including associated administration and assessments.

Ability to assess the competence of workshop technicians in line with external awarding body guidelines.

Experience with digital learning solutions and understanding of tangible ROIs for training.

Proven experience in managing stakeholders at various levels.

Strong proficiency in written English and grammar. IT literate with working knowledge of multimedia design and publishing software and the Microsoft Office suite. Excellent communication (written, verbal, visual) and presentation skills.

Valid, clean driving license and willingness to travel to regional sites.

Experience in producing training needs analysis, accreditations, and assessment architecture.

Leadership/management experience.

Skills & Knowledge:

Expert knowledge of training design and delivery processes.

Clear understanding of the Aftersales customer experience environments.

Thorough grasp of the latest developments in the UK motor industry, retailing, and training sectors.

Demonstrable creativity and innovative approach to solutions.

Strong ability to work with blended learning solutions.

Excellent organisational skills.

Ability to lead and motivate a team of technical Trainers.

Ability to understand and act upon directives, challenge the norm, empathise, and influence.

Ability to build and develop effective professional relationships.

Able to think laterally to deliver insights, see patterns, and identify opportunities.

Our Calex Core Values

We are looking for an individual who aligns with our company core values:

Caring & Supportive

Open & Honest

Welcoming & Inclusive

Collaborative & Inspiring

Enjoyable & Rewarding

Flexible & Adaptable

Accountable & Reliable

Healthy & Sustainable

To apply, please provide a full and up to date copy of your CV together with a covering letter detailing the skills that make you suitable for this role.

Salary & Benefits:

42,000 dependant on experience, Car / Car Allowance, 25 Days Annual Leave, Calex Employee Benefits Packages (Inc Private GP and Healthcare Services, High Street Discounts, Discounted Gym Memberships and on Demand 24 Hour Wellbeing Service (Counselling and Advice), Life Assurance, Pension, optional private Healthcare cover.

Contract:

Permanent / Full Time

Working Hours:

Monday to Friday / 40 hours per week

Place of Work:

Your main place of work will be Eurocentral based in Motherwell (ML1) but regular travel to Daventry and Ford dealer sites will be required

Pre-employment Checks:

Calex will undertake the relevant/standard employment checks with all successful candidate. This includes contacting all nominated references, as well as checking candidate ID, driving licence (if appropriate) and right to work in the UK. Some roles may also be subject to further pre-employment checks (confirmation will be provided through the recruitment process). The nature of this role may necessitate that we undertake a DBS check.

Employment:

The successful candidate will be employed by Calex UK (www.calexuk.com).

Visa Sponsorship:

Although Calex UK is on the register of Worker and Temporary Worker licensed sponsors, there is not an opportunity of sponsorship for this specific role.

Deadline for applications: 9th October 2025

Pre-screen interviews (Virtual): 15th October

In person Interviews (Scotland Training Centre): 22nd October

Job Types: Full-time, Permanent

Pay: Up to 42,000.00 per year

Work Location: In person