Job Description

APPLY HERE: https://app.notora.io/signup_candidates

Notora

is partnering with a

global software company

building an industry-leading platform that helps teams deliver smarter, more efficient customer experiences.

They're looking for a

Lead UX Designer

to shape the product's design vision and drive the evolution of its user experience. This is an opportunity to build the UX and product design function from the ground up, defining the principles, systems, and practices that guide how new features are designed, built, and delivered.

Your work will bring clarity and consistency to a complex, feature-rich platform, helping thousands of users get more value from it every day.

!!!Please note: You'll apply for this role via Notora, who is exclusively partnered with the brand. We are not the hiring company but a creative talent partner helping them find the right person.

As a Lead UX Designer...

You'll play a key role in shaping the company's design vision and driving the evolution of our product experience.

About the job

This is an opportunity to build the product and UX design function from the ground up, setting the principles, systems and practices that will guide how we design, build and deliver new features Your work will bring clarity and consistency to a complex, feature-rich platform, helping thousands of users get more value from this service every day You'll define how the company's products look, feel and work You'll bring structure to complexity - mapping our information architecture, scaling a design system, and turning deep user insight into clear, accessible experiences By collaborating across Product, Engineering and Marketing, you'll design elegant solutions that meet real needs and business goals You'll explore how emerging tools, especially AI, can speed up how we learn and design You'll also design adaptable product experiences that support customers as they move through different stages of AI adoption You'll also grow others along the way - mentoring, sharing ideas and building a culture where great design thrives Lead the UX vision and set a clear direction for how design shapes the product experience Define and uphold design principles, patterns and accessibility standards that meet WCAG and delight users Map, test and refine information architecture to make complex products and workflows easy to understand Own the design lifecycle - from uncovering insights to prototyping and delivering thoughtful, high-quality experiences Build and evolve a design system that unifies how the company looks, feels and works across teams Turn research and data into elegant solutions that make complex workflows effortless Partner with Product, Engineering and Marketing to create seamless, intuitive user journeys Design and document ideas in Figma and other modern tools that help the team move fast Use AI tools and emerging technologies to speed up insight generation and validation Mentor and inspire others, helping to grow a creative, user-centred culture where great design thrives

Who you are

A strong track record designing complex, user-centred digital products - 7+ years in UX, product, or interaction design A portfolio that shows clear thinking, attention to detail and an ability to simplify complexity through design and information architecture (IA) Experience creating and scaling design systems that bring consistency and speed to growing product teams Strength in user research, testing and structural problem-solving, turning insight into better product decisions Confidence working end-to-end with Product and Engineering to ship thoughtful, well-built experiences Proficiency in Figma and other modern design tools, with an eye for systems, patterns and quality Understanding of accessibility and inclusive design principles, with experience meeting WCAG and Section 508 standards Curiosity about how emerging technologies, including AI, can enhance design and accelerate learning A collaborative, pragmatic mindset - balancing creativity with delivery, and lifting the craft and confidence of those around you That said, if you don't meet every requirement but are excited about this role, we'd still like to hear from you

Company Benefits

Annual personal learning and reading budget (500) Cycle to work scheme (no 1,000 limit) Enhanced maternity & paternity leave 25 days of annual leave + bank holidays, increasing with each year of service. We have your health covered; private health insurance with Bupa, a medical cash-back scheme with Medicash, and mental health & well-being support services Team fun - quarterly team socials and regular events, from crystal maze experiences and cocktail making classes, to go karting and escape rooms! Reduced Gym Membership Free Phone SIM (unlimited calls, data etc) Lunch at the office every Friday Flexible working hours
Job Type: Full-time

Pay: 60,000.00-80,000.00 per year

Work Location: Hybrid remote in London W2 3LB