Job Description

Job Title:

Performance and Development Coach (PDC)

Line Manager:

Academic Delivery Manager

Location:

Hybrid working but based within West Midlands

Hours:

37.5 per week

Deadline for Applications:

Wednesday, 04 June 2025

Join Us as a Work-Based Learning Coach - Empower Learners to Grow, Thrive, and Succeed in Tech & Digital Careers!

Are you passionate about coaching and developing people? Do you believe learning and work go hand in hand? Do you want to make a real impact in the lives of learners while working with forward-thinking employers?

At

TDM

, we're on a mission to revolutionise education through work-based learning. We're looking for a

dynamic, values-driven Learning Coach

who can guide learners and employers alike through our tech and digital apprenticeships, bootcamps, and development programmes.

The Development Manager (TDM) is an award-winning tech and digital training provider specialising in delivering Government-funded apprenticeships from beginner to degree levels and Skills Bootcamps for Pre-Apprentices. In addition to many small employer organisations, our larger client base include: Microsoft, Xbox, NHS, Severn Trent, West Midlands Police, etc. TDM supports learners with an individualised learning plan delivered by expert Tech & Digital Skills & Knowledge Coaches (who are the Technical Experts) alongside their counterpart Performance & Development Coaches as well as Academic Rigour Coaches. The company offers a wide range of programs in coding, cyber, digital marketing, data, AI, automation, cloud, networks, Microsoft, etc to support local employers in digitally transforming their workforce.

What You'll Do:

Coach a

caseload of tech and digital learners

--supporting both their personal growth and professional performance. Work alongside a counterpart Skills and Knowledge Coach, who will deliver the technical expertise of the apprenticeship/Skills Bootcamp programme. Help learners answer two essential questions:

"How best can I work?"

"How best shall I learn?"

Design and deliver

engaging training sessions

using our flipped classroom approach, combining virtual tools (like Totara, Moodle, Mahara) with real-world experience. Work closely with employer partners to

futureproof their workforce

and support digital transformation initiatives. Monitor and support

learner progress

, ensuring retention, timely completion, and meaningful development in performance, English, maths, and whole person growth. Document learning journeys with precision, ensuring full

compliance

with policies and quality frameworks. Collaborate with fellow coaches and managers to bring our

vision and values

to life in everything you do.

You're a Great Fit If You:

Want to

do well by doing good

--your work has purpose. Are

driven

, creative, and thrive when you're

accountable

. Care deeply about people, build

trust

with ease, and believe in

vulnerability as a growth driver

. Excel at planning, communicating, and forming strong relationships with both learners and employers.

What Success Looks Like:

Learners complete their programmes on time, stay engaged, and

grow into confident professionals

. Employers feel supported, see real impact, and

continue to invest in skills development

. You uphold our high standards in

coaching, documentation, assessment

, and learner engagement. You live and breathe our core values--and help others do the same.
Previous adult coaching, mentoring, teaching or managing experience is an advantage, but TDM will Teach to Teach (our way): i.e. Coaching, Training, Facilitating, Assessing, eModerating, Instructional Design, etc.

Ideal Candidate:

Required:

English and Maths at Level 2+ (i.e. GCSE grade C/4+). A passion for starting people's careers and for working with (and fostering learning and development relationships for) employers and for their employees as learners. Strong project management and organisation skills to ensure each employer and each learner achieves what they're capable of. Good writing, self-organisation and attention to detail skills. Ability to personally demonstrate and also to develop others against the TDM core values (see above). Ability to gain trust and communicate with individuals from various backgrounds and various attitudes to life and work. Ability to adapt to changing legislation, to multi-task and use a variety of continuously evolving systems and processes as required. A full, clean driving licence, access to a vehicle and a willingness to travel as and when required.
Preferred:

A background in the education, people management or the Apprenticeship sector. Coaching / assessing skills and qualifications. Classroom training skills and qualifications. Instructional design / VLE skills and qualifications.

Benefits:

Working from home/hybrid and flexible working. 24 days holiday per year + bank holidays (with the option to buy more). Your birthday day off. An individual learning plan to help assist you toward your developmental and career goals.
For further information, or to apply for this role, please contact Abi Robbins for an informal discussion.

TDM are committed to safeguard and promote the welfare of all children, young people and adults at risk. Safeguarding is everybody's responsibility and we each have an essential role to play in making our learning community safe and secure.

We are committed to being an equal opportunities employer and, in line with our Recruitment Policy and Equality and Diversity Policy, we actively seek to recruit with the right mix of talent, skills and potential, promoting equality for all, and welcoming applications from a wide range of candidates. Candidates are selected for interview based on their skills, qualifications, experience and commitment to the values and purposes of the organisation.

This role will require an enhanced DBS with children's barred list check.

As an organisation using the Disclosure and Barring Service (DBS) to assess applicants' suitability for positions of trust, we undertake to comply fully with the DBS Code of Practice and to treat all applicants for positions fairly. We undertake not to discriminate unfairly against any subject of disclosure on the basis of conviction or other information revealed. Having a criminal record will not necessarily bar you from working with us. It will depend on the nature of the position and the circumstances and background of your offences.

Job Types: Full-time, Permanent

Pay: 27,000.00-32,000.00 per year

Benefits:

Additional leave Bereavement leave Company pension Work from home
Schedule:

Monday to Friday
Application question(s):

How many years of employer engagement experience do you have?
Education:

A-Level or equivalent (required)
Experience:

Apprenticeship sector: 1 year (preferred) people management: 2 years (required)
Work authorisation:

United Kingdom (required)
Work Location: Hybrid remote in Worcester

Application deadline: 04/06/2025