Job Description

Citizens Advice Cornwall is a registered charity and offers free, independent, confidential and impartial advice to everyone, covering areas such as benefits, debt, employment, housing, consumer issues and discrimination.

We have vacancies for a Learning & Development Lead

Citizens Advice Cornwall is looking to recruit a Learning & Development Lead to join our busy organisation. Reporting to the Head of Operations, the Learning & Development (L&D) Lead is responsible for supporting the strategy, development and implementation of both internal and external training. Line managing the L&D Officer and the Community Training Officer, the postholder will oversee and deliver initiatives that enhance staff and volunteer capability, support community learning, and promote organisational excellence.

This role combines the strategic development of the workforce with the leadership of community-facing training programmes -- ensuring both internal and external learners benefit from high-quality, inclusive, and impactful training.

They will bring together organisational and learning and development strategies to identify current and future skills and knowledge requirements. The L&D Lead will be putting in place learning initiatives that enable the organisation and its people to constantly evolve and develop to deliver high quality support and services for our clients.

The L&D Lead will play a key role in developing and delivering engaging learning content, supporting professional development, and embedding a culture of continuous improvement and collaboration across the organisation and the
communities we work with. The postholder for this role will require excellent training skills and experience.

What we offer:

30 hours per week (part-time) Based at one of our offices with requirements to travel to meetings or other offices/locations. Some work can be home based. Salary: FTE 31,000 - 37,000 (Band E) per annum, pro rata for part-time work. Permanent contract An opportunity to work for a well-respected local charity. Being part of a team focused on client needs Access to mental health and wellbeing support 25 days Annual Leave, plus 8 Bank Holidays (pro rata for part-time working) Additional time-off over the organisation's Christmas Closure period (determined each year by the Trustee Board) Opportunity to accumulate additional holiday for length of service Access to Enhanced Sick Pay, subject to contract terms. Continuous Professional Development Access to an Employee Assistance Programme to support physical and mental health & wellbeing Access to contributory pension scheme
Our aim is to recruit the people who are most suited to the role and welcome applications from people of all backgrounds. If you are motivated to help others and have the skills above then, we would love to hear from you.

To apply for this role, please complete our application process through Breathe; you can view the full job pack via the link below and access the CA Cornwall application form which needs to be downloaded, completed and then attached to the Breathe application system.

Please follow the below link in order to apply. Please read the guidance carefully. Please note we do not accept CV's for this position:

https://hr.breathehr.com/v/learning-development-lead-44453

This position will be subject to a satisfactory DBS.

Please note that we reserve the right to close this vacancy early if we receive sufficient suitable applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Job Type: Permanent

Pay: 31,000.00-37,000.00 per year

Benefits:

Additional leave Casual dress Company pension Health & wellbeing programme Work from home
Work Location: Hybrid remote in Liskeard PL14 4AB