Job Description

Main Purpose

To undertake and manage direct Client care, having participated fully in the assessment, planning and evaluation of care needs. Undertake the delivery of care, including individual and group sessions, to agreed quality standards as prescribed by internal procedures and health legislation such as the CQC and local authorities.

Key accountabilities

Quality

Adopt a systemic, individual approach to all client care plans and communicate the outcomes to the clinical team both verbally and in writing, ensuring all Care plans and risk assessment documentation is kept up to date.

2. Ensure effective communication of any concerns relating to Client care.

Innovation

Assist and support regional management in developing and implementing new services.

Value

Manage the assessment, implementation and evaluation of individual client care plans while promoting a professional working environment to ensure a high standard of patient care.

Knowledge and skills

Community experience is essential

Working with behaviours of concern

Must be compassionate, have excellent communication skills, flexible and adaptable, empathetic, and have good communication skills and active listening skills.

Must be highly motivated, works well in a team, as well as having passion for care

in the community and enable clients to live life to the full using a recovery-focused approach to care.

Own transport essential

Experience

Experience will have been acquired through professional training in a related environment.

Must have worked previously with children and adults with health and social needs and knowledge of mental health and autism.

Autonomy and impact

Organises and prioritises own workload within established procedures, focussing on short-term objectives. Refers complex issues to senior staff. Oversees work of junior staff.

Responsibility

Staff May be required to allocate and oversee the work of junior colleagues/staff.

Budgets & equipment:

Delegated responsibility for the care, security and maintenance of equipment, drugs, and other consumables.

Informatics:

Shared responsibility for the confidentiality, security and accuracy of patient records, data, and information. Ensuring good quality patient documentation, which meets the Regulatory guidelines and statutory requirements.

Communication and interaction

Communication and interpersonal skills are a key feature of the role which will usually involve Activities such as coaching, counselling etc

Working environment

The problems faced by Clients may present difficult and challenging situations, which may heighten the physical, sensory, and emotional demands of the role.

Special features

The role holder must undertake Continuing Professional Development.

Job Types: Full-time, Part-time

Pay: 16.00-20.00 per hour

Expected hours: 24 - 40 per week

Benefits:

Casual dress Company pension Flexitime On-site parking Referral programme
Shift:

Day shift Night shift
Ability to commute/relocate:

Exeter, Devon: reliably commute or plan to relocate before starting work (required)
Education:

GCSE or equivalent (required)
Experience:

SUPPORT WOKER: 1 year (required) working with children with complex needs: 2 years (required)
Language:

English (required)
Licence/Certification:

Driving Licence use / access of car with business insurance (required)
Work authorisation:

United Kingdom (required)
Willingness to travel:

25% (required)
Work Location: In person

Reference ID: ITSW