Job Description

Learning Hub Lead

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Full Time / 37.50 hours per week / Monday to Friday

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Based in Cambridge - Onsite minimum 4 days per week

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Salary: from 36k

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Onsite Parking Available

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Closing Date: 21/7/25

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The Learning Hub Lead will be responsible for the operational delivery, facilities management, and stakeholder engagement of the designated Learning Hub (LH). This role is diverse and multi-faceted, and responsibilities may include but are not limited to:

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Programme Induction

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Delivery of Bright Horizons short course training, e.g. Bright Bursts/Induction

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Provide continuous support to colleagues of Bright Horizons who are undertaking training, learning and development. This could include apprentices, and those attending our internal programmes at the LH

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Supporting the safeguarding and inclusion of all learners, including those who are 16-18 years old

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This role will act as a role model for all staff; they will promote confidence and demonstrate a high level of professional competency.

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The Learning Hub Lead works closely with the Pathways Manager, Talent and Development Manager and Head of Education, and in collaboration with the appropriate business stakeholders to ensure the learning and development needs of the business and employees are fully met. This includes appropriate support to the Talent Acquisition and Compliance teams.

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The Learning Hub Lead will contribute to all aspects of Bright Horizons programmes at the LH; ensuring that Return on Investment (ROI) is measurable and drives results. They will work with operational stakeholders to ensure delivery supports strategic business objectives, specifically retention.

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Our benefits include, but are not limited to:

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Flexible working and holiday entitlements

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40% discounted childcare

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Annual awards gala

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Fantastic range of discounts on high street retailers, grocery stores, cinema tickets, holidays and more

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Wide range of wellbeing resources, supporting our teams for the ups and downs of daily life

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Why Bright Horizons?

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We are driven by our HEART values (Honesty, Excellence, Accountability, Respect, and Teamwork). If your values align, you'd be a great fit to join one of our 300 nurseries across the UK. We've also been voted Great Place to Work every year since 2006 - as well achieving Great Place for Wellbeing, Women, and Development.

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Did you know, Bright Horizons Foundation for Children charity has been established since 2005 supporting the lives of thousands of children and families in crisis, across almost 100 locations? Each Bright Horizons colleague is entitled to a paid volunteer day every year!

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Key Tasks and Responsibilities

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Support the Pathways Manager to lead the development and implementation of the Learning Hub, including site readiness, programme scheduling, and stakeholder engagement.

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Act as the primary liaison with property, facilities, and external partners to ensure the Hub is fit for purpose and aligned with organisational goals.

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Coordinate and host learning events, workshops, and community engagement activities at the Hub.

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Monitor usage, feedback, and impact of the Hub, reporting regularly to the Pathways Manager.

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Promote the HEART culture, values, and behaviours to drive learning excellence and high performance across the organisation.

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Contribute to the design and delivery of training content

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Promote the Leadership Competency Frameworks across the organisation.

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Provide mentoring and coaching to cohorts of apprentices, or internal development programmes

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Collaborate with the Pathways Manager and other Divisional Pathway Leads to ensure consistency and quality across all learning pathways.

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Build strong relationships with internal stakeholders including HR, Operations, and Education teams.

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Contribute to Pathways related administration.

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Maintain accurate training data for Pathways programmes.

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Maintain sector currency and contribute to innovative methods of design and delivery of training to maintain and enhance BH's competitive positioning in the market.

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Liaise with key stakeholders to support the development of all designated apprentices and employees on internal programmes

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Responsible For:

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Maintaining sector-specific knowledge.

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Maintaining knowledge specific to apprenticeships.

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Exercising commercial awareness when considering any type of business spend.

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Timely submission of business expenses.

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Personal commitment to deliver the highest levels of professionalism with all stakeholders.

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Experience Needed:

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Project management from initiation through to implementation, underpinned by excellent communication and organisation skills and strong attention to detail; (desirable)

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Experience of mentoring and coaching others

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Experience of completing an apprenticeship (desirable)

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Understanding of Safeguarding and Inclusion, including with 16-18-year-olds

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Essential Qualifications:

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Early Years Educator Level 3 or equivalent (Essential)

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Willingness to complete Level 3 Award in Education and Training (Essential)

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Evidence of continuous professional development (Essential)

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Qualification Desirable:

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Degree or Level 6 equivalent in Early Years, Leadership or equivalent (desirable)

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Bright Horizons are committed to creating inclusive environments where everyone has a sense of belonging and has the opportunity to contribute and thrive in meaningful and impactful ways. We are an inclusive employer and welcome people from all backgrounds to apply. We will consider reasonable adjustments required by applicants. If you share our passion, values, and have most of the skills listed, we encourage you to apply - as you may be just what we are looking for! Please note, due to our sector all roles are subject to an Enhanced DBS. Some of our roles require specific qualifications by law, this will be highlighted as essential within the advert.
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We look forward to receiving your application!


If you experience any problems, please email europe.recruitment@brighthorizons.com and we will be happy to help.