Job Description

Ref Number

B01-05360

Professional Expertise

IT and Digital

Department

Vice-President (Operations) (B01)

Location

London

Working Pattern

Full time

Salary

43,981-52,586

Contract Type

Fixed-term

Working Type

Hybrid

Available for Secondment

No

Closing Date

12-Feb-2026

About us

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UCL's Digital Education team leads, supports, and promotes the use of technology to enhance learning experiences for students and staff at UCL. Working across digital and physical learning spaces, we work as an 'Agile' team who are curious, collaborative, and committed to delivering impact for our community.


Our focus is on deliver excellent services that are always improving and make a meaningful contribution to UCL's educational mission.

About the role

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As a Learning Technologist within the Digital Learning Environment (DLE) team, you will contribute to the development, enhancement, and ongoing support of UCL's core digital education platforms and services. The DLE team operates in Agile sprints and brings together learning technologists, technical specialists, and developers to deliver high-quality, reliable, and user-focused digital learning environments.



In this role, you will support the resolution of complex technical and pedagogical interactions, working with colleagues to investigate, test, and implement improvements to our systems. You will contribute to software testing, release readiness, and the transition of new developments into live service, ensuring that updates are pedagogically informed and operationally sound. The post also involves supporting service development processes, including aspects of data protection, accessibility, and information security, as well as maintaining accurate documentation and administrative records.



This is a highly collaborative role that bridges pedagogy and technology, requiring you to work closely with developers, product owners, and academic colleagues to ensure that UCL's digital learning environments continue to evolve to meet the needs of staff and students.

About you

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You will have experience supporting learning technologies within a technical or service-oriented environment, ideally in higher education. You will bring both a sound understanding of Digital Pedagogy and a willingness to engage with the technical and procedural aspects of digital education platforms.



You will be confident working as part of a multidisciplinary team that includes developers and technical specialists, contributing to testing, troubleshooting, and service improvement activities. Strong analytical, organisational, and communication skills are essential, as is a proactive and methodical approach to problem-solving.



You will enjoy working collaboratively to improve systems and services that underpin teaching and learning at scale. In return, you will join a supportive, agile team that values openness, precision, and a shared commitment to enhancing UCL's digital education ecosystem.

What we offer

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As well as the exciting opportunities this role presents, we also offer some great benefits some of which are below:


41 Days holiday (27 days annual leave 8 bank holiday and 6 closure days) Additional 5 days' annual leave purchase scheme Defined benefit career average revalued earnings pension scheme (CARE) Cycle to work scheme and season ticket loan Immigration loan Relocation scheme for certain posts On-Site nursery On-site gym Enhanced maternity, paternity and adoption pay Employee assistance programme: Staff Support Service Discounted medical insurance Visit

https://www.ucl.ac.uk/work-at-ucl/reward-and-benefits to find out more.

Our commitment to Equality, Diversity and Inclusion

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As London's Global University, we know diversity fosters creativity and innovation, and we wantour community to represent the diversity of the world's talent. We arecommitted to equality of opportunity, to being fair and inclusive, and to beinga place where we all belong.



We therefore particularly encourage applications from candidates who are likely to beunderrepresented in UCL's workforce. These include peoplefrom Black, Asian and ethnic minority backgrounds; disabled people; LGBTQI+people, and for our Grade 9 and 10 roles, women