Salary 25,250 per annum, plus company benefits
Location: Nottingham, NG1 7BQ
Contract: Permanent, Full Time
Shifts: 37.5 hours per week, Monday to Friday 8.30am until 5.00pm with 1 hour unpaid lunch break
Work Model: Fully onsite
Williams Lea seeks a Legal Administrator to join our team!
Williams Lea is the leading global provider of skilled, technology-enabled, business-critical support services, with long-term trusted relationships with blue-chip clients across investment banks, law firms and professional services firms.
Williams Lea employees, nearly 7000 people worldwide provide efficient business services at client sites in often complex and highly regulated environments, from centralised Williams Lea onshore facilities, and through best cost company offshore locations.
Purpose of role
The Legal Administrator will perform all legal admin operations requested by a customer without direct supervision. This includes but is not limited to electronic and hard copy filing, archive management, processing and delivery of all incoming and outgoing mail/messenger and courier items, printing, copying and scanning, and completing general administrative duties as required.
Filing is an integral part of the operations within this role and the legal administrators may be required to complete filing for up to 4 hours at a time. On occasions this may be extended depending on workload.
Legal administrators are accountable for establishing and maintaining an ongoing service based relationship with the client and customers and will be able to recognise and translate customer needs and expectations into a responsive service.
Key responsibilities
Filing
Return or add documents to existing client files
Work with the practice management system to log and record documents
Handle and administer closed files as requested
Filing and file housekeeping
Understanding and processing of wills and other Principal Documents
Maintain all filing and work areas in a tidy and orderly manner
Collect file and documents from client areas and return files to shelves
Mail
Sort and distribute incoming, sort, and stamp outgoing mail
Scanning mail process
Record all incoming/outgoing special mail, messenger, and courier companies
Arrange all deliveries and collection times with mail, messenger, and courier companies
Reprographics/Scanning
Maintain equipment to a good working order and troubleshoot problems, place service calls when needed
Follow all stock and consumable procedures. Replenish copiers with all consumables
Prioritise jobs and run them to meet customer requirements and deadlines
Provide photocopying and scanning as per customer instructions
Administrative
Collect and accurately input monthly forecast information
Collect and complete any information required for billing or client charge back data
Utilise appropriate paperwork for all Intelligent Office work
Ensure that job requests are tracked on system properly before beginning new request
Understand and comply with corporate standards. Constantly seek ways to improve operations and suggest and implement approved ideas
Deal with any customer enquires in a prompt and efficient manner
Accept requests for Intelligent Office work, notifying customers of estimated completion time as appropriate
Communicate with customers on job or deadlines issues
Personal attributes
Well presented, with excellent communication skills
Advanced knowledge of Microsoft Word, Outlook, Excel, PowerPoint, research tools and other systems implemented by the firm.
Strong on customer focus
Capable of taking initiative and developing solutions
Flexible and enthusiastic, self-starter who is keen to progress with a fast-growing company
Able to work alone as well as within a team
Energy/stamina as on feet all day
Attention to detail, ability to retain high concentration levels for extended periods of time
Rewards and Benefits:
We believe in supporting our employees in both their professional and personal lives. As part of our commitment to your well-being, we offer a comprehensive benefits package, including but not limited to:
25 days holiday, plus bank holidays (pro-rata for part time or fixed term roles)
Salary sacrifice schemes, retail vouchers - including our TechScheme which can be used on a range of gadgets such as Smart TV's, laptops and computers or household appliances.
Life Assurance
Private Medical Insurance
Dental Insurance
Health Assessments
Cycle-to-work scheme
Discounted gym memberships
Referral Scheme
You will also have the opportunity to work for a global employer who is dedicated to offering each and every employee an enjoyable, challenging and rewarding career with future career development prospects!
Equality and Diversity
The Company values the differences that a diverse workforce brings to the organisation and will not discriminate because of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (which includes colour, nationality and ethnic or national origins), religion or belief, sex or sexual orientation (each of these being a "protected characteristic" in discrimination law). It will not discriminate because of any other irrelevant factor and will build a culture that values openness, fairness and transparency.
If you have a disability and would prefer to apply in a different format or would like to make a reasonable adjustment to enable you to make an interview please contact us at careersatWL@williamslea.com.