Job Description

Are you a passionate legal professional ready to make a real impact? At RAC Legal Services, we're looking for Legal Advisors to provide expert legal guidance to our members and corporate partners across a wide range of private law matters.
We don't just offer a job - we offer a career path. As you grow your legal expertise, we'll support you in expanding into new areas of law. Once you complete training and demonstrate competency in advising, you'll receive 1,500 for each new advanced legal area you master, including:

• Advanced Property Law
• Employment Law
• Wills & Probate
• Family Law

What You'll Do

• Provide accurate legal advice by phone across core areas of private law.
• Apply RAC LS policies and products with precision and clarity.
• Handle escalated complaints professionally and within service level timeframes.
• Log all calls and activities using our case management systems.
• Support the department with training, legal research, and administrative tasks.
• Ensure compliance with FCA, Data Protection Act, and other relevant regulations.

What You'll Bring

• Law graduate (LLB + postgrad qualification such as LPC/LSF, LLM, or BVC) or equivalent legal/insurance qualification.
• Ideally but not essential experience in customer-facing roles or call centre environments.
• Strong interpersonal and listening skills.
• Expertise in core foundation areas of law:
• Contract (including insurance and consumer)
• Civil Litigation
• Tort (negligence, nuisance, trespass)
• Personal Injury
• Statutory Liability

Desirable Skills

• Knowledge of motoring law and related fields (e.g., motor insurance, criminal motor).
• Advanced expertise in:
• Employment Law (Private)
• Property Law (Private)
• Family Law
• Wills & Probate
• Strong IT skills and ability to manage workloads effectively.

We're Orange Heroes
At the RAC, we never stand still. With a legacy of over 125 years, it's this restless drive for better that's earned the trust of over 12.5 million members and it's why we're on a mission to be the UK's number one motoring services provider.
That commitment to excellence isn't just felt by our members, it's echoed by our people too. With a 4.5-star rating on , our colleagues recognise the RAC as a place where ambition, support and authenticity come together.
We're all about progress powered by people. As an equal opportunities' employer, we welcome every background, champion every voice and back your growth every step of the way. At the RAC, individuality fuels innovation and you're invited to bring your full self to it.
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