Job Description

Wykeham Hurford Sheppard & Son Ltd

are looking for an experienced Legal Assistant in Conveyancing who is looking to work more independently in our busy Chislehurst office, Kent, to deal with initial instructions through to file closure under the supervision of the Fee Earner.

Job Purpose:

To support the Fee Earner by providing Conveyancing legal assistance to clients.

Key Objectives

To assist Fee Earners in the management of caseload by actioning legal procedures as directed. To assist Fee Earners in the management of caseload by dealing with file related queries either face to face or by telephone. To assist Fee Earners in the processing of matters on a timely and cost-effective basis. To support Fee Earners in the maintenance of files by effective file management. To ensure that clients are dealt with efficiently and politely and that appropriate legal matters are raised with the Fee Earner. To attend to clients, taking instructions, and conducting letter and telephone enquiries as necessary To use the correct procedures and systems in order to manage cases effectively and in accordance with the company's standards and legal requirements. To improve and enhance the company's client base by effective liaison with existing clients. To manage own work allocation, productivity and quality of work with minimum supervision. To comply with all, company policies and procedures To ensure our clients received the best possible service at all times To ensure our introducers of business receive the best possible service at all times.

Key Responsibilities

Linking post to client Using Case Management/Ledger Systems Verifying client identification in accordance with company Laundering Policy Guidelines. Opening Files issuing initial documentation/client care forms. Reviewing files ready for archiving/closing files. Ensuring all telephone calls are returned within 2 hours of receipt wherever possible or at the latest, prior to close of business on each working day. Produce contract documentation in accordance with the company procedure and policy Generally, assist the Fee Earner with file progression with their input and guidance.

PERSONAL QUALITIES

Managing Yourself

Self-motivated and able to organise own work with minimum supervision. Copes effectively in demanding circumstances. Good time management, adopting a flexible approach to work. Demonstrates persistence and commitment to completing tasks and objectives. Delivers work output to the required standard. Pays attention to detail and quality of work. Demonstrates a commitment to improving working practices and supports company plans and policies.

Working with People

Ability to build and maintain working relationships with others and is seen as 'approachable'. Operates effectively as part of a team. Willing to offer help to all colleagues to ensure company success.

Problem Solving

Demonstrates sound judgement and good decision making when dealing with problems. Able to identify a problem arising and can develop a solution or take the correct course of action. Knows when to seek guidance or further input from others before taking action. Checks that information is accurate and complete. Looks for new solutions to problems as well as tried and tested methods.

Communication Skills

Able to express oneself both orally and in writing in a clear and constructive way. Willing to ask questions, listen to others views and accept advice. Willing to contribute ideas and seek improvements. Good client / Introducer / supplier handling skills both by telephone and face to face.

EXPERIENCE REQUIRED

Essential

good communication skills with the confidence to liaise openly and clearly with colleagues and clients. the ability to produce a high standard of work, sometimes under pressure, whilst maintaining accuracy and good attention to detail. Working knowledge of computers and software with good keyboard skills. Practical experience of handling client enquiries both face to face and by telephone.

Desirable

Working knowledge of Private Client and Property. Experience of working in a legal environment. Working knowledge of Solicitors Accounts Rules. Demonstrate a commitment to personal development.
Job Types: Full-time, Permanent

Pay: 24,000.00-30,000.00 per year

Benefits:

Additional leave Company pension On-site parking Sick pay
Schedule:

Monday to Friday
Work Location: In person