Job Description

Would you like to join us on a mission to tackle the housing crisis in the East of England? We're Flagship Homes, a social housing provider with a big heart and a real passion for Equality, Diversity, and Inclusion. Not only will you be part of something truly meaningful, but you'll also enjoy fair pay and some pretty great perks.


We're all about our people and our customers. We live and breathe our values - Great People Doing Great Things, Relentlessly Improving Performance, Spending Money Wisely, and delivering top-notch customer service.


We are pleased to share an opportunity for someone to us as a Legal Assistant (Compliance). This is a 12 Month Secondment opportunity, for internal applicants and a 12 Month Fixed Term Contract, for external applicants.


This role is working from our King Street office, in Norwich. This job is working 37 hours per week, Monday to Friday and Flexible Working will be considered.


As a Legal Assistant (Compliance), you will assist the Litigation Team with their caseload of compliance legal work related to tenants failing to provide access to properties. In particular, you will directly support the work of the Litigation Paralegal undertaking compliance work for the organisation.


You'll provide outstanding customer service to our internal and external customers by adhering to internal policies and procedures and having a good understanding of the law that underpins these. Effectively problem solving and putting forward solutions and improvements where you can see opportunities to make things better. You'll assist the effective collection and development of measures by ensuring all internal systems are kept up to date.


Helping to coordinate the effective communication of key stakeholders to ensure efficiency between teams across the Group and to ensure both business and customer needs are met. You'll prioritise competing demands, using your knowledge of business needs and the law to help decide on the appropriate course of action in each case.


Applications are welcomed for the role of Legal Assistant (Compliance) from those who have ideally, previous experience of working in a law firm or the tenancy enforcement department of a landlord or alternatively experience of supporting the administration of legal work.


You'll have demonstrable problem-solving skills and will constantly seek to do things better. Using information about customers' needs as the basis of problem-solving, decision-making and organisational action. You must be competent to use Microsoft Office packages, particularly Microsoft Excel. Educated to GCSE standard, or equivalent. It is desirable that you have a legal qualification or am working towards this and/or suitable relevant experience.

In return for your hard work, we offer a competitive salary of 24,242 - 25,000 per annum and a benefits package that includes:

25 days annual leave (increasing to 28 days with length of service), with the ability to buy and sell leave. Access to the Flagship Rewards Scheme offering savings on groceries and VIP rewards. Death in Service Benefit. Company Sick Pay. An agile working environment to achieve a healthy work/life balance.

and that's not all! We're also proud to offer:

Opportunities for development (including apprenticeships, our Academy, and various training options). Health and well-being programs and initiatives. Empowerment (we give you the tools and systems to make the right decisions for resolving issues). A Leadership Team that inspires, develops, and supports you.

Please see the attached The Part I Play Statement Legal Assistant (Compliance), for responsibilities and requirements details. To apply please click "apply online" below. You will be asked to attach your CV and provide a supporting statement, outlining why you're the right person for the job; please quote Reference Number 4647 and state that you are applying to be a Legal Assistant (Compliance), in your statement. If you'd instead prefer to send us a 3 minute video supporting statement, please share the video's link in the supporting statement box.


If you are successfully shortlisted, you will be contacted within 14 days of the application close date via email.

Please make sure to check your email and spam folders regularly for email correspondence.

Closing Date: 26.05.2025. Interview Date: W/C 02.06.2025.


Applications may be reviewed, and candidates invited to interview ahead of the close date.


We regret that we are only able to contact shortlisted applicants. If you have not heard from us within 14 days of the closing date, your application has been unsuccessful.


No Agencies please.


Legal Assistant (Compliance) - Reference Number 4647