Job Description

Legal Operations Trainer

The Role

As a Legal Operations Trainer, you will play a key role in empowering our lawyers and support staff to make the most of our legal technology platforms, systems and operational procedures. You'll deliver engaging training sessions, develop learning materials, and ensure smooth adoption of new tools across the firm.

This role requires delivering training sessions and coordinating training for the firm. This role can be worked on a flexible hour's basis. We cannot however accept applications for remote working for this position.

Key Responsibilities

Deliver training on core legal technology platforms (e.g. document management, case management and collaboration tools).

Coordination and administration of firm wide training

Develop engaging learning materials--videos, guides, and e-learning modules.

Conduct onboarding sessions for new joiners including delivery of system/IT training.

Partner with the business support team to deliver bespoke training.

Support system rollouts, upgrades, and change management initiatives.

Maintain accurate training records.

Deliver training both in-person across our offices and via online sessions.

Gather feedback from users and help improve training materials, system workflows, and best practices.

Assist in maintaining clear and up-to-date operational documentation and user guides.

About You

Experience in IT training, legal operations/business support, or a similar role within a professional services environment.

Strong knowledge of Microsoft 365.

Excellent communication and presentation skills, with the ability to explain complex systems clearly.

Proactive, organised, and collaborative approach.

Previous training experience desirable but not essential

What We Offer

A competitive salary

Pension

Health cash plan and counselling access (where the benefits increase with length of service)

Free flu jab

Staff events

25 days holiday (plus bank holidays)

Company maternity/paternity/adoption pay

Discounted legal fees for you and your family

Community minded firm; regular charity support and involvement with community events

Bonus opportunities

Professional development and career progression

Long service gifts

Leave for wedding/house move

If you'd like to discuss details of this role or any further information, you can contact us on recruitment@fraserdawbarns.com or via 01945 461456.

If you are interested in applying, please submit your CV and covering letter to recruitment@fraserdawbarns.com. We look forward to hearing from you.

For further insight into what working life is like for our team, please visit our staff testimonials page

- https://www.fraserdawbarns.com/careers/staff-testimonials/

Job Types: Full-time, Permanent

Benefits:

Bereavement leave Company events Company pension Employee discount Enhanced maternity leave Enhanced paternity leave Flexitime Free flu jabs Free parking Sick pay
Ability to commute/relocate:

Wisbech PE13 1EA: reliably commute or plan to relocate before starting work (required)
Application question(s):

Please confirm that you can reliably commute to all of our offices (King's Lynn, Wisbech, March, Ely, Downham Market) Please confirm your salary expectation.
Work Location: In person