To provide high-quality, proactive, and experienced PA support to a team of partners and fee earners.
Duties
Work collaboratively with Finance teams to proactively support fee earners' financial performance, including client billing and reports, management of matter balances, and working capital.
Support Business Development activities such as organising and attending events and conferences, CRM administration, preparing and updating fee earner CVs, using internal databases, and assisting with bids, tenders, and pilots.
Assist Client Relationship Partners (CRPs) in supporting client relationship management by coordinating meetings, preparing reports, and helping to deliver a seamless client experience.
Manage all matter processes including setting up files with correct rates, preparing engagement letters and matter specifications, and liaising with the Business Acceptance Unit where required.
Handle conflict checks and Client Due Diligence, completing the Client Matter Inception (CMI) process accurately and in line with best practice.
Ensure file management processes are completed, including closing matters, ensuring bills are paid, clearing balances, and archiving files.
Provide comprehensive diary management, including forward planning, proactive travel and meeting arrangements, and resolving scheduling clashes.
Identify and recommend cost-efficient options for complex travel arrangements.
Ensure meeting requirements are prepared, including packs, itineraries, room bookings, and hospitality.
Use internal systems to manage administrative tasks, ensuring accurate and timely delivery.
Delegate appropriate tasks to Document Production, including pitch and tender documents, and legal document formatting.
Demonstrate technical competency to support fee earners and proactively address any knowledge gaps.
Adhere to firmwide risk and compliance policies, raising any issues promptly with the relevant Partner and/or Risk and Compliance.
Complete all compulsory firm training on time and ensure compliance with internal processes.
Knowledge, Skills and Experience Required
Excellent verbal and written communication skills, with strong grammar and punctuation.
At least three years' experience (or equivalent) in a comparable environment at an appropriate level.
Flexibility to meet client needs.
High proficiency in Microsoft Office applications.
Proven track record of delivering exceptional client service.
Strong attention to detail and experience working in a fast-paced office environment.
Ability to work effectively both independently and as part of a team.
Commitment to exceeding expectations and achieving goals.
Our Culture
This is an environment where people are valued, encouraged, and supported to fulfil their potential. Collaboration, innovation, and ambition are rewarded, with a strong emphasis on professional development and delivering exceptional client outcomes. Diversity and inclusion are central to our culture, with a variety of employee networks and initiatives celebrating individuality and shared success.
Job Type: Full-time
Pay: 30,000.00-35,000.00 per year
Language:
English (preferred)
Work authorisation:
United Kingdom (required)
Work Location: In person
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